Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

So my payment method got screwed around.

So my payment method got screwed around. You also took money out when I wasnt expecting and I got an NSF fee because of it. I also asked that payments come out on the 1st; called several times to confirm. August 2nd no payment? Had to call back in to resolve the issue once again.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED: Siamese
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

I think Trupanion failed on my claim to be covered for Bruno's possible early renal disease.

I think Trupanion failed on my claim to be covered for Bruno's possible early renal disease. He was denied coverage even though there was no diagnosis of anything before he was insured. And he had only a slightly elevated creatinine which could have been caused by a myriad of factors. There was no pre-existing condition before he was insured. You will take your premiums, but you will make every effort to deny a claim if you think you can get away with it...no matter how tenuous the defense. In my case, you are plain and simply wrong. What good is an insurance company that tries to squirm out of legitimate claims when you need them? As a lawyer and customer, I can't endorse a company that will deny any clam they think they can get away with. It's not coverage.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

The woman that helped me was amazing.

The woman that helped me was amazing. As a previous Supervisor please give her a raise. Other representatives lately when I tried to refer a friend referred to our pets as property and made a connection to our pets and auto/insurance policies. My family owns a well known insurance company. I am disgusted. That is the only reason I would rate not referring trupanion. This kind woman did not do that. I would refer my friends to her. No one else.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

SO far I have received any reimbursement of claims that I have submitted.

SO far I have received any reimbursement of claims that I have submitted. I have paid a lot in insurance premiums but feel that each time I submit a claim there is always some reason why I cannot get reimbursed.

Did you find this review helpful?

Yes No
10

out of 10

Issue still being investigated, however i got off phone feeling like it would actually be followed up.

Issue still being investigated, however i got off phone feeling like it would actually be followed up. Trupanion always has fantastic customer service.

Did you find this review helpful?

Yes No
10

out of 10

I would recommend Trupanion more if the monthly cost was more reasonable at $40/month instead of $60/month.

I would recommend Trupanion more if the monthly cost was more reasonable at $40/month instead of $60/month.

Did you find this review helpful?

Yes No
10

out of 10

I would not rec.

I would not rec. Trupanion because the deductible is per condition which I was not told when I signed up.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Deductible per issue is crazy if a dog has three different issues I have to meet three deductible.

Deductible per issue is crazy if a dog has three different issues I have to meet three deductible. Shopping for another insurance

Did you find this review helpful?

Yes No
9

out of 10

We already have a dog insured with Trupanion so was looking for a quote to add new puppy of same breed.

We already have a dog insured with Trupanion so was looking for a quote to add new puppy of same breed.The breeder offered 6 weeks coverage under other pet insurance plan and they had sent a quote. Reached out to Trupanion to coordinate start of coverage. And advised to call back just before terminatuon of puppy coverage. I was also told that our vet could provide a certificate to waive waiting period but that this must be used in 24hrs. No effort ro assist to coordinate coverage. Also a small discount would be helpful for a second pet. Have been a Trupanion customer for ovee 8yrs.

Did you find this review helpful?

Yes No
9

out of 10

Waiting to see how our first claim goes

Waiting to see how our first claim goes

Did you find this review helpful?

Yes No

Get a quote today

Leave a review