Wellness
For the wellness of the pets enrolled in this plan I believe that Trupanion should pre-authorize an annual physical exam for free to each pet covered under any plan. In the long term this could save both the pet owner and Trupanion money by diagnosing health problems early.
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: Jennifer
- BREED: Maltese
- AGE OF PET: Over 11 years
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Our cat Tux,
Our cat Tux, who is an SPCA adoptee, was diagnosed with a urethral blockage last summer. He underwent a fairly major surgery, an expense that would have been a challenge for our household had we not had insurance. Trupanion was extremely helpful, and we are grateful that Tux is with us today!
- INSURER:
Trupanion Canada
- POSTED: 01/21/2018
- BY: Sheila
- BREED: <Mixed Breed (Cat)>
- AGE OF PET: 7 - 10
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Speedy
I always appreciate when your employees express sorrow in hearing something is wrong with our dog. Makes the exchange feel personal. Also appreciate Mckinna's speed in getting the claim form emailed to me.
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: Kerry
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Very friendly
Very friendly and eager to help
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: Marilyn
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Pre-approval
I called to verify that biopsies treatments for my pug would be covered. The pre-approval process was smooth and quick. We were able to get pre-approval and the biopsies done on the same day within a couple hours of initial call. Thank you.
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: Susan
- BREED: Pug
- AGE OF PET: Over 11 years
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Every claim I have submitted has been processed in a timely manner.
Every claim I have submitted has been processed in a timely manner. Very quick
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: Brenda
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Process
I was told to use the same claim number as last time since it was the same problem and the deductible was not used up. I gave that information to the vet twice and it still did not appear on what they submitted. I do not know how to do this so it is straightened out and does not have to be repeated.
- INSURER:
Trupanion Canada
- POSTED: 01/21/2018
- BY: Andrea
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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So easy and so convenient.
So easy and so convenient.
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: Carolyn
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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You are very quick and efficient.
You are very quick and efficient. Your coverage is simple and easy to understand and very fair for the cost
- INSURER:
Trupanion Canada
- POSTED: 01/21/2018
- BY: HALINA
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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You are so quick to take care of my Henry!
You are so quick to take care of my Henry! I know friends that have a different pet insurance that doesnt come close to what Trupanion does for me and Henry! Thanks for always being so quick to take care of us.
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: maureena
- BREED: Great Dane
- AGE OF PET: 7 - 10
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