Very pleased with Pets Plus Us, thank you.
I forwarded a claim last week and immediately received an e-mail confirming that it was going to be reviewed. The next day, another e-mail with detailed explanations of each receipt that was presented to the insurance with the amount covered by Pets Plus Us. Fast, detailed, I am extremely pleased to know Kita is in such good hands! Thank you so much.
- INSURER:
Pets Plus Us
- POSTED: 01/22/2018
- BY: Christiane
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Highly recommend your company!
Loved doing business with Pet Partners! Keep up the good work, and I will highly recommend your company!
- INSURER:
AKC
- POSTED: 01/22/2018
- BY: Cassie
- BREED:
- AGE OF PET: 0 - 3
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Entire process was excellent
Beyond the recent customer support. The customer service support through the entire process was excellent. The website experience was less than great. Unable to put a plan together with Defender Plus. Totally unable to get a policy online.
- INSURER:
AKC
- POSTED: 01/22/2018
- BY: Donald
- BREED:
- AGE OF PET: 0 - 3
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Quick Payouts on Big Surgery Bill
Besides routine vet visits that are always covered (few hundred dollars a year) My Rottie needed the TPLO surgery for his knee that was almost $5,000. After submitting the forms money was in my account 4 business days later, no hassles or anything. I am really happy I never have to make a tough choice with my dog due to finances since he is fully covered.
- INSURER:
Pets Plus Us
- POSTED: 01/22/2018
- BY: Barry
- BREED: Rottweiler
- AGE OF PET: 7 - 10
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I love Trupanion!!!
Trupanion is absolutely fantastic. They are easy to work with and everyone I speak to is always so happy and kind. I feel safe knowing they are taking care of my fur baby, Ollie.
- INSURER:
Trupanion
- POSTED: 01/22/2018
- BY: Christy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great customer service
Although I disagree with Trupanion's current handling of a couple of my claims, your customer service has been quite good.
- INSURER:
Trupanion
- POSTED: 01/22/2018
- BY: Wesley
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Trupanion handles my claims quickly
I like toe fact my dog is covered and that Trupanion handles my claims quickly
- INSURER:
Trupanion
- POSTED: 01/22/2018
- BY: Wally
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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They are the absolute best -
They are the absolute best - from doctors, techs and office personnel - I trust my pets in their care totally
- INSURER:
Trupanion
- POSTED: 01/22/2018
- BY: Pam
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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Great rep
Olivia was excellent to deal with and very helpful however issues with claim reps still always my complaint, Long delays ,mistakes and unnecessary reasons to have to appeal Frustrate myself as well as the veterinarians and their staff
- INSURER:
Trupanion
- POSTED: 01/22/2018
- BY: Melissa
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
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Look at the history on Kima from 2013!
Look at the history on Kima from 2013! We wouldnt have been able to not hesitate in telling the vet to do what they felt was best
- INSURER:
Trupanion Canada
- POSTED: 01/22/2018
- BY: Tammi
- BREED: Domestic Longhair
- AGE OF PET: 7 - 10
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