Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

Stubborn claims department

After a year as a Trupanion customer I have decided to drop the service. The claims department is extremely stubborn and you have to full out forms numerous times to get through the red tape. Honestly the time I spend going to and from the vet for signatures, filling out paperwork, and on the phone is not worth the money.

Did you find this review helpful?

Yes No
10

out of 10

I love trupanion! It's a life saver! 

One Saturday morning my english bulldog, hogie, woke up withsigns of a bladder infection. he was straining to pee and ina  lot of pain. I took him into the vet immediately and theydid a urinalysis which of course would take a day to get    results back from the lab. In the meantime, they put him on antibiotics and pain meds. On Sunday morning things were    worse though! There were blood clots on his blankets and he was dribbling blood out of his little penis!! I rushed hogieinto the ER/Specialty hospital. To make long story short,   hogie ended up having to stay there for 11 days with 24 hourcare. After x-rays, ultrasounds, an exploratory surgery, andmuch more, they discovered he had a VERY rare toxic reactionto antibiotics that he had been on 3 weeks earlier for an   ear infection. It was explained to me that during the       exploratory surgery, the board certified surgeon discovered that hogie's bladder and liver were necrotic. This toxic    reaction to the antibiotics was killing these organs and    that is why he was bleeding internally. Well, if it wasn't  for Trupanion insurance, I would have had to put him down   because I would have in NO way been able to afford all this.When all was said and done, hogie's bill was $12,000!! Afterpaying for the initial examinations at both vet hospitals   and my $500 deductible, Trupanion paid 90% of the bill with no questions asked!! Not one! When I called to figure out   what I needed to do to process the claim, they explained    
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Bulldog
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

There's "no bull" with Trupanion

We recently adopted a two and a half year old English Bulldog named Emma. Being familiar with the health issues that frequently effect bulldogs we did research on pet insurance and determined that Trupaninon was the way to go. We liked the fact that there was no deductible and they covered 90% of the cost of care excluding the veterianarian exam fee. We've already had to use the insurance and were extremely impressed with the assistance provided to us by Teresa, our claims adjuster.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Extremely Pleased with Trupanion

I had a 4 month old toy poodle who suddenly became sick and was diagnosed with liver failure, cause unknown. Unfortunately, she passed on 3 days later. The claim was submitted by the veterinarian and within 5 days, I was notified the claim had been approved and the check was on its way via Fed-Ex. My daughter gave me another 10 week old puppy and I immediately signed her up with Trupanion. The people at Trupanion were so kind and helpful, and I couldn't be happier.

Did you find this review helpful?

Yes No
1

out of 10

Fedup in Ny

I've had petpartners for a couple of years now. But I am going to change to another insurance company. They are the worst when it comes to picking apart your claim. You pay high premiums and get hardly anything back. My premium just went up again -$90- and I refuse to pay that increase. I would never recommend them. Just take your time and look into these other companies. You will find what's right for you. I am considering Petplan.
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Woof!

I had been considering Trupanion for months but, it got put on the back burner. Until I needed to take my puppy to the vet and the first thing they asked was if I had insurance. $300 later, I was wishing I did have it! I did some research, made Trupanion a friend on Facebook and found a link through Dogster where I could get my first 2 months for free. Enough said....I signed up! I hope I don't need the insurance but, since my puppy just turned 1 year old, I am thinking it will be great to have the coverage for many years to come.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Cocker Spaniel
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

No problems so far

I have two giant breed dogs (a Great Dane and a St. Bernard)insured with them and have had no problems with coverage for anything. I chose the most extensive plans to ensure as much benefit as was necessary in case of problems. As with all contracts, you should READ THE FINE PRINT for the coverage start date and what exactly will be denied (existing conditions, age-related dz, etc.). It's not difficult to mull through or understand. Insurance is definitely worth the money if you have dogs that weigh 150+ pounds and every medication is weight-dosed. :)
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
3

out of 10

Sneaky renewals add exclusions each year.

I paid for AKC petpartners for 3 years & everything was OK until I had claims. It took 2 months to process my first claim, they limited coverage to "reasonable & customary", and their deductible & copay creeped up since I started with them. Most frustrating were added exclusion clauses when I renewed. Bottom line for over $1,200 in treatments I was reimbursed less then $300. Don't do it - This wasn't worth the paper work hassle, years of monthly payments & claims frustration. You are better off to start a monthly savings bond direct deduct to cover unplanned vet expenses in lieu of the monthly payment. Their exclusions are extensive.
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Trupanion has covered every claim for our dogs

Thanks to Trupanion, we have been able to provide the necessary care for our dogs, including two major surgeries for IBD, cancer, emergency stays, MRI's for spinal disease, medications, dental work, skin disorders, infections, and the rider for additional care has extended our dog's life. She does physical therapy and acupuncture twice a week. Trupanion covers her care. Without it, she would no longer be with us. We have had every single claim ever submitted covered by Trupanion. We will always be Trupanion supporters and will continue to use and recommend them to anyone wanting insurance for their pet(s).
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Pit Bull
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
1

out of 10

Very dissatisfied with coverage

I am a veterinary technician as well as the owner of a dog training facility in New Mexico. I have recommended Trupanion to clients on countless occasions. I have 2 dogs of my own who have had insurance through Trupanion since I have owned them. One has had coverage since she was about 10 weeks old and she is now 5 years old. The other dog was rescued from a shelter 10 months ago and she is now about 18 months old now. Thankfully, I have never had a claim. On my recommendation, my mother (who is elderly) recently obtained coverage for her dog as well. Unfortunately my mom's dog was slipped while running an agility course and began limping. The dog had been insured for about 3 weeks at the time of the injury. Trupanion has refused to cover the injury, calling it an illness instead. They stated that the dog must have been unhealthy and thus was predisposed to a lameness because a healthy dog would not have come up lame. I feel like they used an unlikely loophole to avoid paying on his injury. I have never heard of a lameness from an acute injury being regarded as an illness, and I don believe a "healthy" dog couldn't develop a lameness after a fall.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Belgian Malinois
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review