Wonderful!
Jorge did a wonderful job and had lots of patience when I kept messing up!
- INSURER:
Trupanion Canada
- POSTED: 01/24/2018
- BY: Wendi
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Trupanion is great.
Trupanion is great. They do what they are supposed to. Their customer service is very receptive. I have used them for 8 years for two Westies.
- INSURER:
Trupanion
- POSTED: 01/24/2018
- BY: Jerry
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
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Super helpful
Mel was super helpful and even called me back to let me know that my policy also covers things like chiropractic & holistic therapy as an option rather than just surgery.
- INSURER:
Trupanion Canada
- POSTED: 01/24/2018
- BY: Alisa
- BREED: Labradoodle
- AGE OF PET: 0 - 3
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Very helpful
Very helpful and asked how Cody was. Can tell she is an employee who enjoyed her job helping others.
- INSURER:
Trupanion
- POSTED: 01/24/2018
- BY: Christa
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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So fast!
You guys are always so fast and easy to deal with! I love that I always get a real person whenever I call, day or night. I've never had any trouble getting anything covered, and the process is so simple. I recommend you guys to everyone! Thanks so much!!
- INSURER:
Trupanion
- POSTED: 01/24/2018
- BY: Eileen
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Issue resolved
The issue (incorrect claim made) was resolved but did not feel reassured about how it occurred.
- INSURER:
Trupanion Canada
- POSTED: 01/24/2018
- BY: Tracy
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Appeal
Disappointed that I am going to need my vet to confirm that Baileys issue was connected to previous one from 7 days before. I was having to pay my deductible AGAIN. This is an inconvenience for me and my vet. All I need to be doing just now is worrying about Bailey and not Trupanion being realistic.
- INSURER:
Trupanion
- POSTED: 01/24/2018
- BY: Pauline
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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Claims processed quickly.
Claims processed quickly. Coverage is great!
- INSURER:
Trupanion
- POSTED: 01/24/2018
- BY: Mary
- BREED: Labrador Retriever (Black)
- AGE OF PET: 7 - 10
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Excellent help
Nichole was excellent and helpful as much as she could be. but not happy about the outcome if I have to make a appeal every time I submit a claim when I was under the impression Izzy's toe nail is reoccurring incident and would have been
covered then have to pay a deductible once again why even bother putting in a claim or have pet insurance
- INSURER:
Trupanion Canada
- POSTED: 01/24/2018
- BY: Crystal
- BREED: Border Collie
- AGE OF PET: 7 - 10
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