Trupanion is a group of true professionals.
Trupanion is a group of true professionals. Everyone I have ever spoken to at Trupanion really cares about the well being of my pets. They are real humans with a caring heart. I recently lost my beloved cat, Trupanion sent me a personalized sympathy card with hand written signatures, even including little drawn paw prints. Trupanion covered 30 thousand dollars of my cat’s vet bill, just an amazing company. Thank you Trupanion, it means a lot to me when I was suffering from the loss of my cat. You are highly recommended to all my friends and family. I brag about you all the time and I am always finding you new clients.
- INSURER:
Trupanion
- POSTED: 01/24/2018
- BY: Kristine
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great
Shannon was great. Polite, friendly and helpful.
- INSURER:
Trupanion
- POSTED: 01/24/2018
- BY: Cheryl
- BREED: American Foxhound
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
The claim process was relatively smooth.
The claim process was relatively smooth.
- INSURER:
Trupanion
- POSTED: 01/24/2018
- BY: Drew
- BREED: Boxer
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Kind, caring, passionate
She was incredibly kind, caring and personable. Very pleasant!
- INSURER:
Trupanion
- POSTED: 01/24/2018
- BY: Ashley
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Always helpful
Trupanion customer service is always very helpful when I call. They can always answer questions and can take care of me quickly.
- INSURER:
Trupanion
- POSTED: 01/24/2018
- BY: Sandra
- BREED: Maltese
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Most helpful
Trupanion has been the most helpful and friendly with every phone interaction I've had with them.
- INSURER:
Trupanion
- POSTED: 01/24/2018
- BY: Maria
- BREED: Maltese
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Helpful staff
As always, the Trupanion staff are helpful courteous and friendly!
- INSURER:
Trupanion Canada
- POSTED: 01/24/2018
- BY: Jim
- BREED: Great Dane
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great customer service
Trupanion has great customer service and stayed on the line with me and made sure I was able to file my claim correctly. The representative answered all of my questions patiently.
- INSURER:
Trupanion
- POSTED: 01/24/2018
- BY: Melissa
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Easy to claim as the vets office can be paid directly by Trupanion
Easy to claim as the vets office can be paid directly by Trupanion
- INSURER:
Trupanion Canada
- POSTED: 01/24/2018
- BY: Judy
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No