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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

I recommend VetInsurance to EVERYONE!

I am an AHT in a veterinary referral practice and I can't recommend insurance enough! I get lots of great feedback from owners with Trupanion who are so happy they are able to do everything they can for their pets. I myself have two cats with Trupanion and recently had to make a claim for my 4 year old who was diagnosed with renal insufficiency. This is an on-going disease and he is quite young to already have medical issues. Let me tell you; even though I am working in the industry, it is SO nice to know I can provide my pets with all the best care they require without having to worry about costs. I truly can't recommend Trupanion enough!!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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9

out of 10

Fast Reimbursement

When I first submitted my claim to Trupanion, it was denied and deemed a pre-existing condition. Once my vet stepped in to plead my case, Trupanion reconsidered their judgment and accepted the claim, and granted me a Pre-approval number. Once the claim was processed, I was pleased to discover that Trupanion paid 90% of the charges associated with her surgery and post-operative care, with the exception of the standard office visit fees charged by the vets that she saw. Since I was paying for services up front, I expected I would have to wait a long time to be reimbursed for my out of pocket costs, however, I had a check in my hands within three weeks of submitting my claim. Thank you, Trupanion, I would certainly recommend your company to other pet owners.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Cocker Spaniel
  • AGE OF PET: 1 - 8

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10

out of 10

SO easy to work with!!

This has been my first time having pet insurance. Our other dog never seemed to need it, but when we got our german shepard I thought bigger dog, bigger problems. This was the first claim we filed (only 6 months after the policy became active) due to a large dog bite on our puppies stomach that required surgery. Trupanion was so easy to work with and collected all required documentation with little to no follow up on our end. The first claim, as the warned, takes about 2-3 weeks to process because the request all history on the animal. From that point forward they say claims typically process within a week. They paid us 90% of our total cost (excluding exam fee), which came out to almost $1,000! I don't know what we would have done without this coverage! I recommend Trupanion 100% to anyone looking for simple, easy to understand coverage for their pet. So far they have been true to their word and I am very happy we chose them for our dog!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

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10

out of 10

Helpful and understanding

This is our first pet, and unfortunately he was diagnosed with a genetic disease. Trupanion has helped us to keep him alive and healthy! They are courteous and kind. they are patient with our many questions and inquiries, and overall fantastic to deal with!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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1

out of 10

Everything is excluded in fine, fine print

We have 2 English bulldogs who are now 16 months old. At the age of 4 months we purchased AKC healthcare for both of them. Our male had a cavity above his screwtail so surgery was performed in 8/2007. This was not covered because they said it was congenital but our vet, who had checked him since the age of 7 weeks, had never discovered it before. Our female started limping on her left hind leg in October of 2007 so our vet referred to a specialist. The specialist suggested inserting pins in her knee since it was very weak. We had this surgery performed in January of 2008 and, of course, this surgery was not reimbursed either. This insurance is a scam - DO NOT PURCHASE SINCE THEY COVER NOTHING!
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Thank you Trupanion!

Last year my dog needed TPLO surgery and Trupanion processed the claim quickly amd with no surprises. This year (as is often the case) she needed the other knee done. The claim was processed, along with another smaller claim, in just a few days. Especially like how they email to let you know they received your claim and what the status is. Got the cheques in the mail quickly enough to pay the Visa bill which was great! Thank you Trupanion!

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10

out of 10

Peace of Mind when it counts!

About 7 months ago, after reading an article about Pet Insurance, I researched different companies and plans, and took out a pet insurance plan with Trupanion. It proved to be the best decision ever! My seven-year-old rat terrier was suddenly unable to urinate and he started to swell "down there." He was in a lot of pain! I rushed him to the ER and he was admitted immediately. Despite diagnostic tests and treatments, no cause could be identified, and he rapidly got worse. He was transferred to another facility within 24 hours...still no answers.. as he continued to deteriorate. The bills were racking up quickly, but I knew that I could make decisions for his care based on what was best for him, not as a function of finances. I was close to putting him down after a couple of days, when the vets gave little hope, but we decided to give it one more day to see if the antibiotics would kick in...and they did!! And then slowly, day by day, he started to recover! After a full week in the hospital -- and thousands of dollars later -- my pup came home. During his convalescence I had time to sift through the mounds of different bills I'd accumulated and start submitting claims to Trupanion. The customer support on the phone was very helpful, and the claims process was simple. Once claims were submitted, they were reviewed and approved within a days of receipt. I was emailed when the claim was received, if there were any questions, and notified when the claim was pai

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9

out of 10

Tops in Customer Service

I am a new Trupanion client, but I loved that they contacted my vet themselves when I signed up, so I didn't have to mess with the paperwork. Trupanion's coverage levels are also much higher than other pet insurances. All pet owners hope they never need it, but it's nice to know I'm covered for just about anything that happens.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Jack Russell Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Trupanion is the pet insurane to have!!!

Trupanion is incredible. My 4 yr old rottie Marley is an accident waiting to happen. I have spent more money in medical expenses in his 4 years than I did on two other rotties that both lived to be 12 yrs. So I decided that it was time to purchase insurance. After researching various plans I decided on Trupanion. Less than two months after enrolling, Marley tore his ACL and required surgery ($3858). Unbelievabley Trupanion has covered 90% of the cost of this surgery. I cannot say enough good things about this insurance!! I am not someone who usually writes reviews but this company has come through for me. I would highly recommend Trupanion.

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10

out of 10

Satisfied Customer

I had never purchased pet insurance for my previous pets and have experienced some very expensive vet bills throughout 30 years of dog ownership. I was asked to consider adopting a Yellow Lab whose owner had unexpectedly passed away and I felt that pet insurance would be a good investment. I had heard about Trupanion through PETCO. I went on line and read up on numerous plans and I felt, by far, Trupanion offered the best coverage. It didn't limit amounts for certain illnesses, etc. like the other plans and it was much easier to understand. You have $20,000 of lifetime coverage, excluding routine exam, vaccinations, and other items (like pre-existing conditions) that are clearly explained. There is a waiting period before coverage will be effective, but this is also explained (5 days accident, 30 days illness). During the second month of ownership, I noticed my dog was experiencing intermittent vomiting and a dry coat. Following bloodwork to rule out any potential cause for this problem, it was determined that he had a very low thyroid level. Once he was put on medication, they needed to re-test his thyroid in a month. I submitted my claims by fax (each invoice has to be submitted as a separate claim) and I received an e-mail confirmation from Trupanion that they had received my claim. My vet's office was contacted the next day to have his medical records faxed to Trupanion. I was also contacted to see if I had any past records from the previous owner.

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