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Awesome
Awesome - very helpful and informative
Insurer: ASPCA
By: Patti Goldberg
IIona Gaspar was absolutely amazing…
IIona Gaspar was absolutely amazing with all the information she provided me so I could make a comfortable decision about insurance for my pupster. I have researched lots of pet insurance companies and Fetch by The Dodo is by far the best. I am so happy I finally found insurance for my pupster that I am comfortable with!
Insurer: Fetch
By: Wendy Belzer
New customer
Just signed up and the process was very easy. Also saving a lot of money! Highly recommend
Insurer: ManyPets
By: customer
I'm torn on how to rate Fetch...
I'm torn on how to rate Fetch. I've had my dog insured with Fetch for several years now under a fabulous plan that I freely chose -- 90% benefit coverage with unlimited annual benefits, with a $200 per illness/injury deductible. I chose this level of coverage because I never want to be faced with the situation of having to choose to withhold needed medical care for my pooch because I cannot afford it; however, Fetch's yearly premium increases are insane, with this year's being the most absurd ever. My policy renewed this year at a 42% premium increase!!!!! I just about had a heart attack when I received my renewal letter. I'm now paying $3500 this year to insure my 11-year-old dog who suffers from severe heart disease. So, while Fetch's coverage is excellent and their customer service has been great all these years, their premiums are outrageous. I told a Fetch rep a couple weeks ago through their Live Chat that insurance of all kinds on humans (auto, homeowners, health, life, LTC, etc.) doesn't even increase by 42% in a year. Then I get the usual spiel from the Fetch rep......well, you can lower your premium by lowering your benefits. Yeah, I get that -- you get what you pay for. But really, if you choose Fetch, be prepared to pay. Their website, customer service and the time it takes to reimburse on claims are all great, but you pay for that. And, despite what they recently emailed to all policyholders ensuring us that Fetch did not increase premiums to cover their recent rebranding efforts, I do not believe it. The entire rebranding of any company is very costly and they have to get money to pay for that from somewhere. Premiums are an insurance company's biggest source of income. So, you do the math. 2 + 2 = 4. No way around that.
Insurer: Fetch
By: TMK
Figo Never Pays Claims - Fine Print Warriors
I am confident that the people at Figo do not care at all about our pets. In about a year of coverage, they have denied every single claim, stating each occasion for our visit to the vet is due to preexisting conditions (we made a really regrettable choice of switching to Figo from Healthy Paws because Costco was partnered with them and we trust Costco). They stick to the fine print with religious zeal, going so far as to say that a nail injury to a dog (injured when he slipped on the icy sidewalk) is on the same paw as a blister that he'd had 4 years ago so that somehow is a preexisting condition. I am quite certain that if a dog choked on a ball and we had to take them to the vet, they would say "well, he has allergies so this is a preexisting condition because it deals with his air passage". Put simply, Figo looks like a great deal because their premiums are lower than a lot of their competition, but they can afford to keep their premiums low because rarely do they every pay out. If they were a person and my neighbor, I would not trust them to watch my child, even for a minute.
Insurer: Figo
By: Nik
Always there for us
I've had Petplan/Fetch insurance for my beloved dogs for the past 13 years. At one point we had eight dogs insured at the same time. We've been through several types of cancer (both radiation and chemo), diabetes, cushings disease, hypothyroidism, meningitis, lumbosacral stenosis, laryngeal paralysis, allergies, mini strokes, IBD, heart murmur, numerous delicate surgeries, spinal taps, MRIs, CT scans, ER visits and ICU hospitalizations. Petplan covered it all-even holistic treatments, There are many other pet insurance providers now than when we first enrolled but I did not look elsewhere when we adopted two young terriers the past year. Filing claims on the app is easy and reimbursement is fast. Customer service reps are helpful and efficient-you can talk to a live body! There is really no reason to look anywhere else.
Insurer: Fetch
By: Bernice Donaldson
Very fast approval and when I had questions it was easy to reach customer service and they were great to talk to.
Very fast approval and when I had questions it was easy to reach customer service and they were great to talk to.
Insurer: Trupanion
By: