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DO NOT FALL FOR PURCHASING THIS INSURANCE! I l had used their wellness policy for a couple of years and then upgraded my policy last year to the Whole Pet with Wellness so that I could rest assured that my fur baby was completely covered. I was sold on this policy my the mere fact that it included dental where other companies did not. Unfortunately I discovered that the dental coverage offering is just a big lie. Basically if you take you pup in for their first routine dental cleaning they are not going to cover it because if there is any tarter it is considered a pre-existing condition!!! I just spent $900 at the vet only to find out the hard way that none of it was covered!!!!! My vet, who also had this insurance, was appalled because she said ALL dogs have tarter!!!! Needless to say, I believe neither of us will be using this fraudulent insurance company any more!!! Don’t be fooled!

I have been a believer in pet insurance for years, and work with as a volunteer with a rescue organization for boxers. I was sad to hear of my own boxer Lucy's diagnosis, but with my comprehensive accident-illness policy, Lucy was able to get the treatment needed, in a timely fashion, with the best vets available. She is currently doing well. As I tell prospective owners, you never know when your pet will be injured or ill, and you WILL want to do everything in your power, and having a good policy is peace of mind.

I thought I'd give a short review of Figo after filing my first claim, since most of the reviewers have only reviewed based on speaking with the agents. I am overall very satisfied with the reasonable price for the benefits, the online portal, ease of filing a claim, and knowledge of the agents. But holy cow, it took almost two months for my claim to go through. I filed a very small claim for two of my dogs on December 11, and only yesterday, February 7, was it approved. They did send an auto-generated email saying that claims were delayed. The good news is that it was approved the first time with no back and forth, no documents needed, or anything like that. The only thing that wasn't approved was a $17 medication that was over the counter (given to me by my vet), but no worries. Overall, mostly satisfied with the benefits for the cost. For a new company that's rapidly growing, some hiccups are expected. I wish they were staffed 24 hours though, like many other companies - it does take a couple days to get an email reply, and long hold times on the phone. However, I have six dogs, and this was the lowest cost for the best coverage that I could find. The most important part to me is that they cover what they say they're going to cover, and they did - even if it took a while. They've supposedly hired more people and brought claims in house beginning this month, which will allow them to be processed faster. Overall, I would recommend this company for the price and coverage - just be aware that there are growing pains.

My dog is about to go into ACL surgery. When I contacted Trupanion to seek guidance on how to handle my claim, they (Olivia in my case) was extremely helpful and eager to help and eager to make sure I was able to access the benefits of my policy. It was such a relief to know Trupanion would be as easy to work with as it said it would be when I purchased the policy. I've had to submit claims twice and each time Trupanion made the insurance end pretty seamless and easy.

I rescued my dog about 6 months ago and the poor thing has been through the wringer since we got her. Fortunately we got Healthy Paws insurance as soon as we had adopted her and I couldn't be happier with their customer service, their level of coverage, and their reimbursement speed. Every representative I've spoken with has been kind and genuinely interested in my pet's health, and they've been able to quickly and efficiently provide the support we need. I would absolutely recommend to any pet owner!

Have two Westies. File very few claims on them. This insurance that they have had all their lives has consistently gone up in price and the payouts are very small. Will find another insurance when I get another dog. Am done with VPI/Nationwide.

The best!!!!!!!!! Cuts down the cost to an incredibly reasonable and manageable amount!

I have found Nationwide to be customer friendly . The claims process is very efficient done via email.

My poor baby had some swelling on his chest which required multiple visits and finally surgery. Once complete, I filed my claim and it was absolutely the easiest process I have experienced. We do have another policy with another company for our bulldog. (May switch now to Nationwide for both)

My doggie is almost 13 years. Embrace has been our insurance for 4+ years. Embrace Pet Insurance always on task, very good customer service and further more the turn around claims is very fast.