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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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FAST AND CONVENIENT
The process is soo user friendly and extremely streamlined. The instructions are clear and guide you throughout your process. Communication between you and PetsBest are clear and in a timely manner. I wish all insurance companies made it this easy!! 5⭐️ for PetsBest!!!
Ben was amazing explaining the policy…
Ben was amazing explaining the policy coverage. I appreciated his honesty and thoroughness. He was also very informative. I had a great interaction.
Insurer: Nationwide
By: Carlos
Friendly customer service
Friendly customer service, and great assistance when I needed it. Easy forms to fill out, and I mail my claims as I am too old to figure out how to do it online.
Insurer: MetLife
By: Sandra
Easy claim process
Very easy claim process, and happy we chose Spot!
Insurer: Spot
By: Hannah S
i HAVE BEEN VERY PLEASED WITH THE…
i HAVE BEEN VERY PLEASED WITH THE PROMPTNESS AND RESPONSE TO MY DOG'S CLAIMS. i WOULD RECOMMEND METLIFE TO ANY DOG OWNER.
Insurer: MetLife
By: DOT MOORE customer
Trupanion Excellent Customer Service
I appreciate Trupanion’s professionalism, and customer service.
Insurer: Trupanion
By: Janice L. Jackson
Don't Use This Company If You Love Your Pet
I truly wish I could leave negative stars. My sweet little dog is in advanced heart disease and has multiple ER visits a year, along with tons of vet appointments and medications. After raising the cost astronomically every year for the past 7 years, they are now canceling his insurance and giving me insurance that barely covers anything. Late-stage capitalism wins again. I'm so sick of this country and if I didn't love my niece and nephews so much, I'd be gone. I have no choice but to accept their terrible replacement insurance because he is 12 with preexisting conditions. I'll be cancelling ALL of my other Nationwide policies. Not that there is such thing as ethical, user-prioritized insurance of any kind in this god-forsaken country, but at least it will be satisfying to cancel my auto, home, and renters!
Insurer: Nationwide
By: Jessica Graham
I got reimbursed so quickly!
I got reimbursed so quickly!
Insurer: Pumpkin
By: Lori
Easy to navigate
In a very different time for my family with our dog becoming extremely ill very quickly with no explanation spot made it so easy to submit my claims and get reimbursed
Insurer: Spot
By: Rebecca Ashworth
Coverage was horrible for the price…
Coverage was horrible for the price paid. The prorated premium was not returned. Hey, Embrace, what will you guys be using my unused premiums for? Hope you have fun at your employee party! You guys are thieves!!
Insurer: Embrace
By: Gabriel Mateos