5
out of 5
Verified
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5
out of 5
Verified
Friendly imformative
Friendly imformative
- INSURER: Trupanion Canada
- POSTED: 05/26/2022
- BY: Riva
- BREED: Mixed breed
- AGE OF PET: 0 - 3
5
out of 5
Verified
Friendly informative people explaining everything clearly.
Friendly informative people explaining everything clearly.
- INSURER: Trupanion Canada
- POSTED: 05/26/2022
- BY: Trish
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
prior to our current pet Trupanion was there for us through our 8 year old labradoodleâs diagnosis and ultimate passing.
prior to our current pet, Trupanion was there for us through our 8 year old labradoodleâs diagnosis and ultimate passing. we could never have provided superb care without their support and understanding.
- INSURER: Trupanion
- POSTED: 05/26/2022
- BY: Jill
- BREED: Labradoodle
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
Easy to sign up with no hype or hoops
Got to a human right away. Could easily understand the representative. Explanations were straightforward and did not seem like a gimmick.
- INSURER: Trupanion
- POSTED: 05/26/2022
- BY: Suzanne
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
Great customer service and great coverage.
Great customer service and great coverage. Having Trupanion has enabled my family to provide life saving treatment for our dogs on more than one occasion. Any time I call customer service the representatives are always knowledgeable, friendly, and efficient. I will be a Trupanion customer for life, with any pet in my family.
- INSURER: Trupanion
- POSTED: 05/26/2022
- BY: Julia
- BREED: Dachshund
- AGE OF PET: 0 - 3
2
out of 5
Verified
I recently had an issue with my dog that Trupanion denied the pre-approval for even though I provided justification for the coverage and they already approved and paid the first claim relating to the issue.
I recently had an issue with my dog that Trupanion denied the pre-approval for, even though I provided justification for the coverage and they already approved and paid the first claim relating to the issue. I then tried to appeal the claim, had my vet clinic call them (as they also feel this claim should be covered), only to be denied again and then told that I essentially have to get the procedure done to appeal the claim as pre-approvals canât be appealed. I am very disappointed that I pay all this money to the insurance company and then get denied for something that was not known to me prior to getting coverage.
- INSURER: Trupanion Canada
- POSTED: 05/26/2022
- BY: Melissa
- BREED: Greyhound
- AGE OF PET: 7 - 10