154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 16, 2025

First time a claim I submitted was…

First time a claim I submitted was covered

Insurer: Fetch

By: Gerald

August 16, 2025

It is really easy to file a claim

It is really easy to file a claim, but the verdict is still out on how long it takes to get reimbursed.

Insurer: Embrace

By: Timothy Fulks

Verified August 16, 2025

Everyone I talked to was kind

Everyone I talked to was kind, patient and knowledgeable. Thank you

Insurer: Trupanion

By: Ellen

Verified August 16, 2025

Scam

Scam! They tell you they reimburse a certain way, but when you file a claim, they don't cover anything you are paying premiums for. I pay for a 90% policy, but that is not how they processed our claims. High premiums compared to reimbursement. We are looking into new insurance. I would never recommend this company.

Insurer: Spot

By: Unhappy customer

Verified August 16, 2025

Shame you can’t adjust your annual

Shame you can’t adjust your annual. Only way you can is canceling and rewriting a new policy, but then anything during the past is considered pre-existing.

Insurer: Spot

By: Dee

August 16, 2025

We had an excellent claims experience

We had an excellent claims experience! My dog had pancreatitis and the little guy was so sick. I authorized the vet to do anything and everything possible to help him feel better (we were fortunate enough to be able to simply hand over our CareCredit card during our emergency vet visit and did not worry too much about cost) A few days later, after he had started to feel better, I submitted our first claim to insurance not really knowing what to expect. I was so pleasantly surprised by the coverage (500 deductible with 90% coverage) plus the fast processing time! 3 days!! When friends and family reached out to ask how my pup was doing, I was so happy to report that he got the care he needed to help him feel better within a few days and.. we have the most amazing pet insurance! I think they’re going to check out Pets Best for their pets as well 🩵 I cannot thank you enough for the wonderful experience, Pets Best! Apollo and I are truly grateful 🩵

Insurer: Pets Best

By: Debi F

Verified August 16, 2025

Thank you Trupanion!!!!!

Our Lil Gus had to spend 2 nites in ER hospital. It was outrageously expensive but thanks to Trupanion WOW!! 1. ER hospital ran the bill directly on line with Trupanion and within 5 minutes it was approved. 2. You just never know when you may need the insurance. We hadn't filed a claim for a year and I almost canceled. Something said no keep it. And boy am I glad I did. We may not have our Lil Gus today if it weren't for Trupanion!!!

Insurer: Trupanion

By: Jamie ferguson

Verified August 16, 2025

easy and fast

easy and fast

Insurer: Spot

By: Gail Paiboonvarakit

Verified August 16, 2025

Spot makes it very easy to file any…

Spot makes it very easy to file any claims you may have. I 100% recommend spot pet insurance for anyone who wants great coverage, and a very responsive team to answer any questions you may have.

Insurer: Spot

By: Dylan

Verified August 16, 2025

Easy to work with

Easy to work with. EoB are easy to understand.

Insurer: MetLife

By: customer

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