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5

out of 5

Verified

Secure With Trupanion Coverage

While nothing was covered in this claim, I have always found Trupanion to be a superior pet insurance company to the other pet insurance companies.

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3

out of 5

Verified

what is Medical Records Summary?

my major claim was paid very fast however 2 other claims relating to the same surgery (1 for pre-surgery bloodwork and 1 for pain management) haven't been paid. I have been told they were waiting for records from a hospital Rose hasn't been to in over a year and from her primary vet dating back to 2020. These are all records you should have since the were requested for her surgery claim. I was told the same person is working on these 2 and the others were handled by someone else. I think it is odd that a $3800 claim is paid in days yet ones for $300 and the other for $175 submitted within a day of each other are requiring so much information.
  • INSURER: Trupanion
  • POSTED: 04/07/2022
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

My overall experience has been very pleasant in any online or phone interactions with your Customer Service.

My overall experience has been very pleasant in any online or phone interactions with your Customer Service.
  • INSURER: Trupanion
  • POSTED: 04/07/2022
  • BY:
  • BREED: Miniature Schnauzer
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

My personal experience has been good

My personal experience has been good
  • INSURER: Trupanion
  • POSTED: 04/07/2022
  • BY:
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Very efficient so far.

Very efficient so far.
  • INSURER: Trupanion
  • POSTED: 04/07/2022
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

nice people

nice people
  • INSURER: Trupanion
  • POSTED: 04/07/2022
  • BY:
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Fast efficient easy to understand.

Fast, efficient, easy to understand. Thank you!
  • INSURER: Trupanion
  • POSTED: 04/07/2022
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Not even my own health insurance makes it this easy to get reimbursed.

Not even my own health insurance makes it this easy to get reimbursed. Great customer service and never had an issue getting reimbursed for my chronically ill pet.
  • INSURER: Trupanion
  • POSTED: 04/07/2022
  • BY:
  • BREED: Mixed breed
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

I'm sure it deserves a higher score but I don't know yet as I just signed up!

I'm sure it deserves a higher score but I don't know yet as I just signed up! Will update later down the road. But the waiting period for the coverage to kick in isn't as bad I thought it was!

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5

out of 5

Verified

Nothing could be improved

Nothing could be improved
  • INSURER: Trupanion
  • POSTED: 04/07/2022
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: Over 11 years

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