208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was very easy to submit my…
It was very easy to submit my documents, it was reviewed and processed in a timely fashion. I can't say enough about how happy we are with Spot. Thank you again.
Insurer: Spot
By: Jennifer Roy
Beware, Healthy Paws is a SCAM
WARNING: Healthy Paws may look great at first, but once your pets get older, your coverage drops and your premiums skyrocket. We've been paying them since 2016, and now, despite having healthy but aging dogs, they've doubled our rate and reduced our coverage, forcing us to leave. DON'T FALL FOR IT. Look elsewhere and choose a reputable insurer who won't rip you off.
Insurer: Healthy Paws
By: anita clarke
The upload was seamless
The upload was seamless. I would like to have an area to provide some commentary as an option.
Insurer: MetLife
By: customer
We had pet insurance in the pass
We had pet insurance in the pass, and we trust Nationwide Pet Insurance!
Insurer: Nationwide
By: Kennith Pennington
Very easy to utilize and great customer…
Very easy to utilize and great customer service. I’ve told many employees and customers how great having pet insurance is.
Insurer: MetLife
By: customer
Whole process was so easy to navigate
It's always so stressful having to take your beloved pet to the emergency vet and you definitely do not need additional stress from your insurance. MetLife makes the process easy to understand and the response time is so fast. I got me reimbursement within 3-5 days of submitting my claim.
Insurer: MetLife
By: Bonnie Bayard
Piece of Mind
Sign-up was easy and I think the plan provides good coverage.
Insurer: MetLife
By: Tarah Repetski
Love the coverage, but sometimes I have to make a lot of phone calls to them
MetLife Pet Insurance has saved us a bunch of money. Somehow we ended up with dogs that need monthly prescriptions or monthly prescription dog food. So it's very nice to have 80% come back to us after our deductible. Sometimes it's frustrating with the claims because they ask for the SOAP notes every now and again even though they had previously covered the same thing. Sometimes when looking at claims they miss some of the documentation and that part of the claim isn't covered so I have to call in and ask them to take another look. Also I wish that there would be a claim number assigned for each different claim that is submitted. I will submit them as individual claims and then somehow the documentation and such gets put all together under one claim number. I have 3 dogs on one policy and sometimes things have not been covered because they assumed it was for a different dog than what the claim is for. So more phone calls from me to straighten it out. Also I wish when I had an invoice that shows treatment for 2 dogs I could select both dogs for the claim so there is less confusion. The turnaround time is pretty great and I love that the money is automatically deposited in my account.
Insurer: MetLife
By: LORI
My communication with your staff was…
My communication with your staff was helpful. I appreciate her listening to my concern. Thank you Diana
Insurer: MetLife
By: DIANA WILKERSON
No Pre Certification
Our Jaxon needed a total hip Replacement. $20,000. Healthy Paws paid for all the tests leading up to the hospitalization and surgery. We have had Healthy Paws for our 2 dogs. For 5 years we paid premiums with No claims. My problem with the company was they would not commit to covering the Surgery/Hospitalization itself. This is a bad practice. We literally had to gamble on the fact that HP would cover it. HP made a very emotional time more Stressful. In the End they paid the claim and our Jaxon is recovering, thankfully.
Insurer: Healthy Paws
By: Michael Bellizzi