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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great service.
I have no problem with the app and when I did call it was fast and the service was great. The payments are easy and hassle free.
Insurer: MetLife
By: Kitty
Be prepared for significant increases…
Be prepared for significant increases year over year on premiums, and to fight, tooth and nail for reimbursement and processing of claims.
Insurer: Pets Best
By: Brian Denker
Get easy response and payment
easy to make claims, respond quickly Good coverage and get money back very fast
Insurer: MetLife
By: LUCYB
Quick response to claims.
Quick response to claims.
Insurer: MetLife
By: Desert dweller
Claim submitted and closed quickly!
Out of all the claims I submitted, this past one had an amazing turnaround! Other claims submitted were closed in 15-20 days. I hope it keeps up!
Insurer: MetLife
By: May Rocha
love met life
love met life! They always have a good costumer service and the turn around time is always good for claims.
Insurer: MetLife
By: customer
Quick and easy claims!
Filing a claim and receiving the payment is a very quick and easy process. I'm extremely grateful for such a great policy so that I can keep my cat, Tigger, healthy and taken care of.
Insurer: MetLife
By: Nancy in Evergreen
Easy to use and quick turnaround.
Easy to use and quick turnaround.
Insurer: MetLife
By: Megan
Healthy Paws or BUST!!
I’ve had Healthy Paws for both my dogs. I’ve convinced many friends to buy this specific insurance because of how responsive they have been. The fact that there is no cap on policies is the first no brainer. They have never asked a single question about any claims and pay SO fast and with direct deposit to my bank. My dog was recently diagnosed with a brain tumor and the entire process, from first emergency visit to neurologist, to MRI and radiation has come to around $30k. If I didnt have this insurance, we never could have saved her and now we have a minimum of 2 years more with her. There’s no comfort like being given a bill at vet office and KNOWING I can say yes to anything she needs because of this company. Not to mention they always reach out to me when something big happens. My first dog was hit by a car and I they sent me a hand written condolences card. And with the second dog, (brain tumor and radiation) they emailed to check on her.
Insurer: Healthy Paws
By: MayMayMama