Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Tru panion is exceptional

The best insurance by far.i have vpi insurance for my first dog but decided to go with trump anion for my new puppy. Trump anion is ten times better than vpi insurance.the customer service in exceptional as the always answer your call with a pleasant human and they are super fast with claims....I only wish I chose tru panion the first time around
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
8

out of 10

claim went smoothly

The claim was handled cleanly and effectively.

Did you find this review helpful?

Yes No
1

out of 10

Horrible

Horrible! We got the cat insurance for our two cats, a month later our kitten got had a seizure on the floor and was diagnosed with epilepsy. None of our veterinarian bills were covered as they called it a preexisting condition.... Even the veterinarian wrote us a letter stating why she got epilepsy, which was due to a head injury a couple of weeks earlier (she was exploring and thought she was unstoppable when jumping down from a shelf). I am sure if she was diagnosed with epilepsy in the age of 1 year they would still call it a pre existing condition or find some way to slide out from paying our bills. Horrible experience. NEVER again!!!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Mediumhair
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Claim for New Puppy

I recieved a free trial from my vet on June 24. I registered my approx 10 week old puppy right away.I am so glad I did. On Canada day (so of course my vet is closed) I had to take her to the emergency vet because she had been up ever hour, on the hour with vomiting and diarrhea. I took her in to the vet and they had to test for parvo (luckily negative), had to xray (to see if she ate something), and had to do tests to check for infections (required full 24 hours in the animal hospital). Prior to consenting to all the procedures we called Trupanion to confirm they had my registration on file. The woman I spoke to was very empathetic and faxed a claim form directly to the vet (even though I didn't have my policy number with me). After my puppy was released with her antibiotics I started on the claim. The online chat featured on the website made it quick and easy to understand what was required of me. The claim covered 90% of all eligible costs (so everything except taxes and the exam fee in this case). Trupanion was great about sending me email updates on the status of my claim. I am thoroughly impressed and recommend this insurance for anyone signing up a healthy puppy with no pre-existing conditions. I can't speak to rescue dogs/older animals but I will definitely be signing up any other new puppies I bring into my home. It is a fantastic feeling knowing that you can put money issues to the back of your mind and just focus on getting your puppy healthy. As with all insurance,
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Cavalier King Charles Spaniel
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Fast / Excellant care

We submitted our claim and within a couple days Trupanion had reviewed and processed our claim. Within a couple of days we had a payment on the way. We are very pleased with the care and customer service that Trupanion provides.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

This veterinary professional loves Trupanion

I am a customer of Trupanion and unfortunately had to submit claims to them for my cat's bladder cancer treatment. They were great! I also interact with Trupanion as a veterinary professional, they are one of the best companies around! Our clients love them, we love them and you will, too.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Mediumhair
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
9

out of 10

A life saver!

Our cat is not the sharpest knife in the drawer so to speak... He ate a poisonous plant and the vet bills cost us about $3,000. After that incident we decided to get pet insurance. We spent a while decided which service to go with and settled on Trupanion. Only about a month after we signed up our cat got into trouble again after swallowing a cat toy. The bill was $6,000 this time! Even though we had only been signed up with Trupanion for a month and had paid a single down payment of about $20, they covered 90% of the total bill! There were a few items on the list that were not covered, like standard check ups, but all in all we only ended up paying about $800 instead of $6,000. I can honestly say that Trupanion saved my cats life... paying 6k to save our cat was just not an option for us. The only negative that I can speak of is that I did indeed have to pay the six thousand dollars upfront and then had to wait an agonizing week before Trupanion confirmed that they would cover us. It took about a month and a half until the insurance check came and was also pretty stressful floating $6,000 in debt while waiting. These are small complaints though, my cat is alive and my savings account is for the most part intact. I would highly recommend them.

Did you find this review helpful?

Yes No
7

out of 10

Reasonable claims turn around

Generally good,somewhat frustrated with insurer's interpretation that a visit to the vet after injury is always classed as a consultation rather than diagnostic-I have been in insurance claims for many years, and believe I am up to speed on terminology!

Did you find this review helpful?

Yes No
9

out of 10

Allergies

My dog nala has allergies and Trupanion has been good at covering her allergies and reimbursing us for her meds, pads and with this medicine and pads has help Nala in controlling her allergies. So far they have been good about twlling me about new things they cover and i recently moved to azero deductavle and the new policy upgrades.

Did you find this review helpful?

Yes No
10

out of 10

Absolutely incredible!

My 3 year old male cat had developed urethral obstruction and required catheterization. But after a day or two at home it obstructed again, and the vet recommended perineal urethrostomy. Between Atticus's vet, who performed the catheterization, and the emergency vet performing the surgery, charges exceeded $5000.00. I could not believe how quickly Trupanion responded to the claims. Moreover, very unlike VPI, the initial insurer that I had my cats registered with, Trupanion is precisely as it advertises -- even better. I'm very pleased with them, and it's wonderful to have the assurance that my cats will be cared for when situations like this come to surface.

Did you find this review helpful?

Yes No

Get a quote today

Leave a review