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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Life-Saving Resources

We never would have imagined that our 4 1/2 year old French bulldog/boston terrier cross would be diagnosed with cancerous mast cell tumors . . . without the help of Trupanion we would not be able to afford life saving treatments. Trupanion now offers direct payment at most veterinary offices, which means that you pay your portion (Trupanion covers 90%)and the clinic collects the remainder directly from Trupanion. I believe that EVERY pet owner has a responsibility to provide the best care for their pet and pet insurance is the absolute best way to cover health issues.

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10

out of 10

Great and fast service,

I am amazed on how fast and courteous Trupanions service is. I used to have my pets enrolled with VPI but switched due to the lack of service with them. With Trupanion my policy is what it is and they are very open and up front with what they cover.

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1

out of 10

BUYER BEWARE

I was sold on this company (previously with VPI) when they told me that their premiums do not drastically increase as your pet ages, but rather their premiums are a little bit higher at the start compared to other pet insurance companies. Well low and behold I received a 60% increase in my four-year-old labs premium today, from $50 a month to $82 a month. Ironically, this comes after dealing with an unfortunate situation and trying to get my four-year-old Labrador diagnosed and treated following multiple vet visits and diagnostics including bloodwork, x-rays and joint tap. We finally saw an internal medicine specialist who diagnosed my dog with an immune mediated polyarthritis. Trupanion was very good with processing my claims in a timely manner. The agent I spoke with stated that my 60% rate increase had nothing to do with my claims this year. She stated that the increase was due to a 20% cap that was removed in the state of Colorado and that the rate increase was due to the analysis of the veterinary costs in my area (breed specific). I told her a 60% increase is criminal especially based on what I was told at the inception of the policy and how Trupanion prides themselves on not raising rates based on the age of the animal over the life of the policy. Total BS!!! They raised my rates because I had claims this year. Period. End of story! I thought they were different but it looks like I have been duped once again by another greedy insurance company! The kicker is along with my 60% increase they send me this letter stating how happy they are that me and my dog are part of the Trupanion family and that they hope I love them as much as they love us! Oh yeah… I'm definitely feeling the love!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent service during stressful times

We have a greyhound/collie cross who unfortunately has a very sensitive tummy and has been admitted to hospital twice in a six month period for rehydration as she was very, very sick. We never have to worry about any of the details of paying for her treatment which leaves us with peace of mind and time to focus more on our girl. This is the best pet insurance company ever and I recommend them to everyone I meet.

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10

out of 10

Excellent service

I've had nothing but good service from this company. Claims are handled quickly and ungrudgingly. You can talk to a real human being if you need to call. They've gone beyond what I expected.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Norfolk Terrier
  • AGE OF PET: Over 8 years

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10

out of 10

My first experience with Trupanion was wonderful!

So i didn't have pet insurance on my last dog! So glad! Such an easy process! Highly recommend!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

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10

out of 10

Couldn't have asked for anything betters

This was an expensive surgery and I feared they would try to get out of it. Not only did they pay, but it was only a day or two before I got an email saying they were sending a check! Unbelievably good service.

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9

out of 10

Wonderful Experience

I love the fact that I chose this company to ensure my little baby I do not have to worry when I take her in to Vet for treatment.

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10

out of 10

Excellent customer service.

Easy to submit claim forms. When I had to call with questions, the persons I spoke with were knowledgable, helpful, and very sympathetic.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Under a year

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10

out of 10

Quick Handling of Emergency Claim

I can't say enough wonderful things about my first big experience. I have a 9 mos old Labrador. She ate something she shouldn't have and we spend the afternoon and she, evening at the emergency vet. The vet had a direct link to Trupanion so they could do an online filing of the claim for me. Within 2 days the claim was handled and paid. I received a check two days later. They paid as they said in the policy and I was thrilled since this was a very expensive visit. I shared my experience with another pet owner when I was at the vet getting the staples out. I had a not so pleasent experience with another Pet Insurance company so was thrilled that they delivered as I had hoped.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

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