Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Rufus - Dog's can have nine lives too!

I started with Trupanion many years ago after a very costly emergency procedure for Rufus. I have to admit that I considered cancelling at one point simply because I hadn't really needed to use the policy much. As Rufus has aged, Trupanion literally has saved Rufus time and time again. He has received the best medical treatments available and the best drug therapies. He has survived pancreatitis, ACL repair, a stomach bleed and cancer just to name a few. He is also living comfortably with arthritis in his old age. I have recommended Trupanion to absolutely everyone I know who cares about doing all they can for their pets.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

A veterinarians choice

First, I should say that I am a veterinarian. I have pet insurance because while I can provide most of the care for my pet even I need the help of specialists at times. This time my little guy tore both his cruciate ligaments and needed to see a surgeon to correct the problem. His surgery went great and Trupanion responded very quickly to my claim. I see a wide variety of insurance claims from clients and I chose Trupanion because of the extent of coverage they offer and their great client service.

Did you find this review helpful?

Yes No
9

out of 10

Wonderful service and support

We got off to a rocky start with Trupanion, who claimed that my cat's illnesses were pre-existing conditions. I spent some time on the phone until I finally talked to Kristy and everything changed. She agreed that his conditions were new and that they would cover them in full - and they have done so ever since. Our large bill for surgery ($5,300) was processed on receipt and we had the check in a week. He is now doing very well and we are very happy with the service that we are getting. My advice to others is to question denials of claims, and to push for reviews of any negative decisions.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

THE BEST SERVICE!

I am extremely impressed with Trupanion. We have submitted several claims and in a RAPID manner they were processed and we were reimbursed with direct deposit, within a couple of days. I have called a couple of times and the customer service is wonderful, they are caring, knowledgeable and efficient. Highly recommend Trupanion!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Shetland Sheepdog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
7

out of 10

follow thru

be sure you read the material, as you may not be covered on things you thought you were.however, one trip to emergency and you have paid your annual dues
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Dachshunds
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Caring, polite & quick service!

Less than two weeks ago my dog was admitted to the emergency clinic for toxicity.You can probably relate that I was equally worried about my furbaby as I was about the money. As soon as I brought my little fluffball home I contacted Trupanion - spoke with a very caring customer service representative - and my claim was on it's way for review minutes later. Less than two weeks and my refund is already being sent out in the mail. I can't express more how happy I am that I chose Trupanion as my insurance provider.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Fast and reliable service

I have now been paying pet insurance for over 8 years but I was always skeptical whether or not this was worthy since my dog was healthy and doesn't have any major issues. Now that my dog is 9 yrs old and that she's getting some issues, I found that the multiple claims I had filed were processed quickly and one small misunderstanding was made about a deductible that was taken off was solved just from a phone call.Josée
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: American Cocker Spaniel
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Trip anion is awesome!!

Our dog Haley has had 4 surgeries. Everything has been covered without a moments hesitation. Never an argument or hesitation. Paid promptly every time and the staff are friendly and efficient. Could not think of one negative thing to say. This is the real deal. Haley has had over 20K in surgeries and trupanion covered it all. Wish more companies were like this.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

TRUPANION DOES EXACTLY WHAT THEY SAY!

BENTLEY (7 YRS) NEEDED TWO SURGERIES ONE IN THE NECK AND BACK. TRUPANION FAST TRACKED APPROVED AND TOLD ME NOT TO WORRY THEY WOULD PAY 90% OF HIS BILL. WHEN A BILL TOTALS OVER $19,000 AND THEY PAID IN LESS THE ONE WEEK TRUPANION SAVES OUR PETS LIVES. PET OWNERS NEED TO WAKE UP. BENTLEY IS HOME AND WALKING AND DOING FANTASTIC. WHEN I SEE PEOPLE WALKING THEIR DOGS I ASK DO YOU HAVE INSURANCE?? "TRUPANION" IS WHAT I SAY. FOR SUCH A SMALL FEE A MONTH. WE WERE ABLE TO GET THE BEST DOCTOR AND CARE FOR BENTLEY. BENTLEY AND FAMILY SAY THANK YOU TRUPANION!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Portuguese Watchdog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Trupanion = True Friend!

My German Shepherd Julie has been a Trupanion enrollee for many years & they helped save her life when she needed brain surgery to remove a meningioma. Trupanion has continued to enable me to provide her with the best of veterinary care in the year plus following that surgery. The staff at Trupanion have all been wonderful to deal with. They are genuinely concerned with my dog's welfare and extremely supportive and helpful in filing claims. THANK YOU Trupanion!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No

Get a quote today

Leave a review