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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

Trupanion 's terrible record for my pets!

Trupanion has rejected every claim I have submitted (in excess of 3)!Most recently they have refused a claim that my vet said was a UTI. He prescribed antibiotics. The company refused to reimburse as they claimed that he was having a behavioral issue. Now why would a vet prescribe antibiotics for a behavioral issue! In my opinion, they are a terrible insurance company and I would never recommend them to anyone!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Burmese
  • AGE OF PET: Over 8 years

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7

out of 10

Mixed experience

I've had mixed experience with PetPartners over the years (I got it for my dog when he was 8 months old and he just died at 10 years). Whenever I had a claim they paid it promptly, and it was easy to file online since I own a scanner. Generally it was easy to figure out exactly how much they'd pay you back--80-20 with a $125 deductible--although there were a few times with the wellness part of the plan that I didn't feel that they reimbursed as they should; my vet is NOT expensive and sometimes they wouldn't cover her basic charges. That being said, during my dog's final bout with cancer they were wonderful, even paying for his pt without a blink. They say to expect it to take 30 days for reimbursement, and it really will take the FULL 30 days. My main complaint is that the insurance cost skyrockets once the dog turns 7; I went from $60-80 per month to $180 pm by the end. That makes it really seem like a scam since I made almost no claims on them until the final year of my dog's life; it was as if they wanted me to cancel my insurance so that they'd never need to make a pay out. I've said "yes" here to the recommendation, but it would be with qualifications and I'm currently searching for a new insurer in case I get a puppy.
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Over 8 years

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10

out of 10

Great fast service!

I was surprised how easy it was to get claims processed and paid. Our vet participates with Trupanion and files the claim directly with them and I can elect to have the payment sent directly to Trupanion, which I did. I got an email notice a couple days later that the claim had been paid, and an Explanation of Benefits. I wish my health insurer were that fast! We are very impressed!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Under a year

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10

out of 10

Best Insurance

I have had this insurance for 9 years and I could not be happier. The customer service is both refreshing and prompt. Every claim I have submitted has been immediately acknowledged and the turn around time is less than stated. I just got another puppy and added insurance on him. Here's to another long term relationship :)
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED: Miniature Bull Terrier
  • AGE OF PET: Under a year

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10

out of 10

fast efficient service

the policy and insurance was dealt with in a very fast and efficient manner. I was updated via email regarding my claim and coverage, I received a cheque I the mail within 1 week and I live in rural BC. I also used this service while Domino was under coverage about 4 years ago. She fell off a cliff (she had multiple surgeries and weekly checkups over a 1yr period) the Trupanion insurance was very beneficial and helpful during the ordeal. Domino is now fully recovered from her fall and is doing great.

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10

out of 10

Trupanion Pays!

I've had Trupanion for my dog and best friend Harper since she was a tiny puppy, and thank goodness! Harper is now 6 years old and she has been extremely unwell for the last few months with medical bills exceeding $15,000. Trupanion has been compassionate and helpful and has quickly paid my claims, making it possible for me to get her the help she needs. Despite the high cost of her medicine and treatment Trupanion has not quibbled over one thing. It has been extremely exhausting to care for her though her illness, but knowing that I do not have to worry about her bills has been and is a huge help. Just this morning I saw a sparkle in her eyes that makes it all worth it.

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9

out of 10

a very very good insurance

Trupanion has taken care of our 10month old border collie girl and reimbursed our expenses very well. They do take a long time to send out the reimbursement check from the time they e mail you that it's being sent out; but they cover well. Their customer service is great on the telephone too.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Border Collie
  • AGE OF PET: Under a year

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8

out of 10

Great coverage, premium hikes are absurd though

We have had pet insurance for our French bulldog since he was three months old. He has had one major surgery (brachycephalic airway surgery) and also a major ear infection caused by skin allergies. Both of these health issues would have cost us thousands of dollars out of pocket. Trupanion's coverage has saved us a ton of money. They pay their claims very quickly (usually I get a response within a day or two of the vet submitting the receipt and payment by check two weeks later) and we have never had an issue with getting reimbursed for his health issues. My one complaint with Trupanion is that their annual premium hikes are extremely high. We had the same rate for our first two years of coverage and as our policy is set to renew, our premium has increased by over twenty percent!! They claim that this is because of rising healthcare costs in our state (NY), but we haven't certainly noticed those level of increases. We would recommend Trupanion, but buyer should beware that your premiums can increase quite dramatically from year to year. For a dog prone to health issues like a French bulldog, pet insurance is an absolute must.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: Under a year

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10

out of 10

Service prompt and hassle free.

The claim was handled in a timely fashion and was hassle free. This was the second toenail she had torn out in the matter of months. At 12 years of age she still loves to chase the ball and with the spinning and turning her toenails sometimes get caught in the grass. Trupanion came through on the claim with flying colours.

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10

out of 10

Trupanion is great

I enrolled both of my dogs as puppies with Trupanion. We never used the plan and was thinking of stopping it when Haylee got hit by a car. Best choice I ever made was to keep my enrollment! They covered 90 % of the $9000. bill. I would of never been able to afford it. Submitting the invoices was easy and payment came within the week. Best plan on the market.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Greater Swiss Mountain Dog
  • AGE OF PET: 1 - 8

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