Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,094 total


August 05, 2020

I have Trupanion for 9 years - I believe your prices have gone up way too much.

I have Trupanion for 9 years - I believe your prices have gone up way too much. Just got the new prices for this year - unbelievable!

Insurer: Trupanion

By: Arlene

Useful
August 05, 2020

been a customer for over 5 years with really no claims submitted Send one for $50 and you don't even apply to a deductible but outright deny the claim.

been a customer for over 5 years, with really, no claims submitted, Send one for $50 and you don't even apply to a deductible but outright deny the claim. This is the second time you have done this to me.

Insurer: Trupanion

By: Sharon

Useful
August 05, 2020

Thank you Trupanion!

I have been going through a really, really trying time with my best friend of 9 years. If it weren't for Trupanion, I would not be able to continue the fight to get her health restored. Financial aid during this time has been a blessing.

Insurer: Trupanion

By: Ruth

Useful
August 05, 2020

I don't feel like I'm saving money.

I really wish the deductibles weren't "per condition" - My dog just had her second dental surgery. I was only reimbursed for one of the two "types" of dental operations that were performed during the same surgery. I paid approximately $1,400 on evaluations, x rays, surgery, and medications, and only got about $200 back. They did not cover the emergency evaluations or medications at all, and the deductible system feels like a scam. I can't switch due to pre-existing condition rules. My dog has periodontal disease (and a $400 deductible). Switching to a new plan would only make my financial situation worse. My dog's insurance policy is still better than my human insurance policy but that isn't saying much.

Insurer: Trupanion

By: Madeleine

Useful
August 05, 2020

The best investment you can make.

I was amazed at the level and percentage of coverage. My 3 year old Frenchie slipped a disc and couldn't walk. Devastated, I was happy at least to know I was covered. Then I got the coverage amount and was floored. This is the best investment a person can make for their fur babies.

Insurer: Trupanion

By: Jack

Useful
August 05, 2020

Love Trupanion

We loveTrupanion, our family has 3 pets with Trupanion. It allows us to make the best health decisions not based on money.

Insurer: Trupanion

By: Melissa

Useful
August 05, 2020

Not much relief to the pocketbook.

Although the process is seamless, I have started to question the value and what actually gets covered. Jake has recurring bowel issues for which we get minimal assistance with our coverage. I suppose if I don't do the math of premium x 96 months then its not a concern. It would be nice however to feel at ease knowing jake is covered AND we will not be out of pocket. Out last claim covered just over 10 percent of the cost. Doesnt seem fair. I suppose under a 10000 dollar claim we would hopefully realize more benefit.

Insurer: Trupanion Canada

By: Richard

Useful
August 05, 2020

Answered all of my questions

Amy was extremely helpful and answered all my questions and help me pick out the perfect policy for my new baby she made a stressful decision go very easy thanks Amy

Insurer: AKC

By: Bernadette

Useful
August 04, 2020

Great coverage and support

Wonderful service. Reasonable rates with great coverage. The site is easy to navigate to use, especially in terms of filings claims, and the team is quick to help! The Healthy Paws team have even sent us personal notes to check in anytime our puppy has had any medical issues arise. They really care! We are so happy we chose Healthy Paws for our sweet pup!

Insurer: Healthy Paws

By: Christina

Useful
August 04, 2020

Be careful, big names you know may have comparable pricing but from the Vet/consumer standpoint, not the easiest to deal with!

Fantastic and easy process. Spoke with many Vets and be carful, while you may find some recognizable names in Pet Insurance at comparable pricing they are not always recognized as the easiest to deal with. Spot got 5 stars from everyone I spoke with.

Insurer: Spot Canada

By: David

Useful

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