Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,094 total


August 02, 2020

Will recommend Trupanion to everyone!

I plan to post a very complimentary review on my FaceBook - my experience was amazing. During a very stressful time, when we worried about our sweet puppy, Trupanion was wonderful. My veterinary hospital (who recommended this insurance when we got our puppy) contacted Trupanion and the next thing I knew, I heard from Trupanion and a week later received a check. Thank you. I've had a number of dogs throughout my life and never had insurance before. I'm so glad I decided to try it.

Insurer: Trupanion

By: Kathleen

Useful
August 02, 2020

Worth it for the ones we love

Trupanion has been a huge benefit. In this crazy year of 2020, finances are a huge issue and unexpected expenses can be a greater stress than before. I wasn't sure how beneficial Trupanion would be after first signing up, and even questioned its value while budgeting my COVID (lack of) salary, but I am certainly glad I stayed with them. When my puppy had some unexpected medical issues, Trupanion was quick to cover most of the expenses. My regular vet put our first claims in and saved us a bunch of upfront costs. After that visit, we were referred to an emergency hospital, and though the individual that usually runs the claims wasn't there, I submitted my receipt online and Trupanion reimbursed me for most of the expenses through direct deposit in less than a week. I will not only stay with Trupanion, I will highly recommend them to anyone who questions the value of pet insurance and the services that Trupanion has to offer.

Insurer: Trupanion

By: John

Useful
August 02, 2020

Covers everything we need great customer service and flexible plans!

Covers everything we need, great customer service, and flexible plans!

Insurer: Trupanion Canada

By:

Useful
August 02, 2020

Good

Good

Insurer: Trupanion Canada

By: Brian

Useful
August 02, 2020

pleased so far but I think you should cover pre existing.

pleased so far but I think you should cover pre existing. Obama got rid of those for us so you need to catch up Trupanion.

Insurer: Trupanion

By:

Useful
Verified August 01, 2020

Exceptional claims service

First puppy ever. Decided to get pet insurance a few years ago. Did not get insurance before as I was always concerned about the potential difficulty in making an insurance claim and getting payment if my puppy got sick. Well, our puppy got sick recently and we took her to the vet. The vet hospital did a lot of CT scans etc. and determined that our puppy had an enlarged liver. Total cost was around $ 4,000. The hospital sent the invoice directly to Trupanion. Within about a week I got an e-mail from Trupanion that the claim had been processed and paid as per the policy. I am extremely impressed and will recommend Trupanion to all others whenever possible. Thank you Trupanion for coming through as promised and the wonderful support.

Insurer: Trupanion Canada

By: TC

Useful
August 01, 2020

Best pet insurance!

Love Trupanion!!

Insurer: Trupanion

By: Sheila

Useful
August 01, 2020

Upstate Dog

Trupanion pays back 90% of most of my claims. Sometimes they are processed quickly, sometimes not. Customer service reps are helpful and nice, however callbacks are not often and most email inquiries are not returned. Expect HUGE yearly premium increases and this pet insurance carrier is not cheap.

Insurer: Trupanion

By: Abby

Useful
August 01, 2020

Expect the unexpected

We couldn't be more happy with our decision to join Trupanion. We never expected our pup to have the challenges that he does with allergies. Without Trupanion, we may not have been able to give him the happy, comfortable life that he deserves.

Insurer: Trupanion

By: Brian

Useful
August 01, 2020

Love Trupanion!

I refer Trupanion to anyone that listens. Excellent products tailored to your needs/budget and excellent staff that will answer all your questions.

Insurer: Trupanion Canada

By: Judi

Useful

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