Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,094 total


July 30, 2020

Trupanion is by far the best pet insurance plan I have ever encountered.

Trupanion is, by far, the best pet insurance plan I have ever encountered. Not only in what they cover, but the customer service is incredibly good. My only slight complaint is that the premiums go up every year a bit more than I would like, but it's definitely not a deal breaker.

Insurer: Trupanion Canada

By:

Useful
July 30, 2020

i've had my two senior cats with Trupanion for several years and have nothing but praise for their quick and efficient responses to my fur babies operations and emergencies and my many enquiries.

i've had my two senior cats with Trupanion for several years, and have nothing but praise for their quick and efficient responses to my fur babies operations and emergencies and my many enquiries. Trupanion has been a financial life saver, and their customer service is always fantastic. I recommend them constantly!

Insurer: Trupanion

By: Angela

Useful
July 30, 2020

Because although I was at first skeptical about pet insurance this past week has proven it to be a life saver.

Because, although I was at first skeptical about pet insurance, this past week has proven it to be a life saver. Trupanion was quick to cover expenses and ready to answer questions when I had them. Much of the financial stress was lifted, allowing us to get the care our puppy needed.

Insurer: Trupanion

By:

Useful
July 30, 2020

I have been pleased with the product.

I have been pleased with the product. When you know you will pay almost anything to save your pet, it is a comfort to know Trupanion is there

Insurer: Trupanion

By: Wanda

Useful
July 30, 2020

monthly premiums still seem a little on the high side hence not a perfect 10 but I have always found claims very easy to process and your staff are all very pleasant to deal with.

monthly premiums still seem a little on the high side, hence not a perfect 10, but I have always found claims very easy to process and your staff are all very pleasant to deal with. It is certainly nice to have peace of mind when facing large vet bills!

Insurer: Trupanion Canada

By: Jennifer

Useful
July 30, 2020

The product is excellent even with a "too high" premium which we're in the process of adjusting (the deductible).

The product is excellent, even with a "too high" premium, which we're in the process of adjusting (the deductible). I do understand it's to do with where we live and our breed of dog, but it's still a little hard to take. I guess it's the price of knowing our dog is covered and the peace of mind that goes with it. Jules was also excellent to speak with; answering my questions well and making me feel understood.

Insurer: Trupanion Canada

By: Richard

Useful
July 30, 2020

I highly recommend Pumpkin

I shopped around and only Pumpkin gave me the best rate for my dog insurance. Whenever you call/email, an actual person responds in a timely manner and I never had an issue with their service. I highly recommend Pumpkin.

Insurer: Pumpkin

By: Adam

Useful
Verified July 30, 2020

I highly recommend Pumpkin

I shopped around and only Pumpkin gave me the best rate for my dog insurance. Whenever you call/email, an actual person responds in a timely manner and I never had an issue with their service. I highly recommend Pumpkin.

Insurer: Pumpkin

By:

Useful
July 29, 2020

New Customer- First Claim- Very Satisfied!

I am a new puppy owner. Have not had a dog in 11 years and wow, vet prices have certainly increased! Many of my friends suggested I get pet insurance as they wish that they had. I did my due diligence and investigated many products, but chose Pets Best due to their reasonable pricing as well as offering wellness option. Since my new puppy needs lots of shots, neutering etc. this seemed to be a good option to use at least for the first year. Your agent, Laura fielded my phone calls and answered all of my questions. I also liked the chat feature which enabled me to keep a transcript of all my questions. I filed my first Wellness claim about a week after my policy went into effect. Process was simple, filing by scanning my vet bill and submitted via my cell phone. i received my EOB within a week and a payment deposited promptly to my bank account. Everything was paid as outlined in policy. The only issue I had was that payment was omitted for Reba's combo Flea, Tic and Heartworm medication. A phone call to your agent straightened out the issue. She referred my question back to the claims department and within 2 days another EOB was issued with payment for the medication following in a couple of days. So far I am a very satisfied customer!

Insurer: Pets Best

By: Jan

Useful
July 29, 2020

Simple and just what I was looking for

The online quote tool was super easy to use and the policies were clearly listed and easy to understand. The only thing that was misleading is that preventative care was covered in the initial price because of the chart that is on the website checking off all the care that is covered, but it doesn’t show until later that the option to add preventative care is an additional fee. Overall great prices and customer service!

Insurer: Spot Canada

By: Della

Useful

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