Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,094 total
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Trupanion is by far the best pet insurance plan I have ever encountered.
Trupanion is, by far, the best pet insurance plan I have ever encountered. Not only in what they cover, but the customer service is incredibly good. My only slight complaint is that the premiums go up every year a bit more than I would like, but it's definitely not a deal breaker.
Insurer: Trupanion Canada
By:
i've had my two senior cats with Trupanion for several years and have nothing but praise for their quick and efficient responses to my fur babies operations and emergencies and my many enquiries.
i've had my two senior cats with Trupanion for several years, and have nothing but praise for their quick and efficient responses to my fur babies operations and emergencies and my many enquiries. Trupanion has been a financial life saver, and their customer service is always fantastic. I recommend them constantly!
Insurer: Trupanion
By: Angela
Because although I was at first skeptical about pet insurance this past week has proven it to be a life saver.
Because, although I was at first skeptical about pet insurance, this past week has proven it to be a life saver. Trupanion was quick to cover expenses and ready to answer questions when I had them. Much of the financial stress was lifted, allowing us to get the care our puppy needed.
Insurer: Trupanion
By:
I have been pleased with the product.
I have been pleased with the product. When you know you will pay almost anything to save your pet, it is a comfort to know Trupanion is there
Insurer: Trupanion
By: Wanda
monthly premiums still seem a little on the high side hence not a perfect 10 but I have always found claims very easy to process and your staff are all very pleasant to deal with.
monthly premiums still seem a little on the high side, hence not a perfect 10, but I have always found claims very easy to process and your staff are all very pleasant to deal with. It is certainly nice to have peace of mind when facing large vet bills!
Insurer: Trupanion Canada
By: Jennifer
The product is excellent even with a "too high" premium which we're in the process of adjusting (the deductible).
The product is excellent, even with a "too high" premium, which we're in the process of adjusting (the deductible). I do understand it's to do with where we live and our breed of dog, but it's still a little hard to take. I guess it's the price of knowing our dog is covered and the peace of mind that goes with it. Jules was also excellent to speak with; answering my questions well and making me feel understood.
Insurer: Trupanion Canada
By: Richard
I highly recommend Pumpkin
I shopped around and only Pumpkin gave me the best rate for my dog insurance. Whenever you call/email, an actual person responds in a timely manner and I never had an issue with their service. I highly recommend Pumpkin.
Insurer: Pumpkin
By: Adam
I highly recommend Pumpkin
I shopped around and only Pumpkin gave me the best rate for my dog insurance. Whenever you call/email, an actual person responds in a timely manner and I never had an issue with their service. I highly recommend Pumpkin.
Insurer: Pumpkin
By:
New Customer- First Claim- Very Satisfied!
I am a new puppy owner. Have not had a dog in 11 years and wow, vet prices have certainly increased! Many of my friends suggested I get pet insurance as they wish that they had. I did my due diligence and investigated many products, but chose Pets Best due to their reasonable pricing as well as offering wellness option. Since my new puppy needs lots of shots, neutering etc. this seemed to be a good option to use at least for the first year. Your agent, Laura fielded my phone calls and answered all of my questions. I also liked the chat feature which enabled me to keep a transcript of all my questions. I filed my first Wellness claim about a week after my policy went into effect. Process was simple, filing by scanning my vet bill and submitted via my cell phone. i received my EOB within a week and a payment deposited promptly to my bank account. Everything was paid as outlined in policy. The only issue I had was that payment was omitted for Reba's combo Flea, Tic and Heartworm medication. A phone call to your agent straightened out the issue. She referred my question back to the claims department and within 2 days another EOB was issued with payment for the medication following in a couple of days. So far I am a very satisfied customer!
Insurer: Pets Best
By: Jan
Simple and just what I was looking for
The online quote tool was super easy to use and the policies were clearly listed and easy to understand. The only thing that was misleading is that preventative care was covered in the initial price because of the chart that is on the website checking off all the care that is covered, but it doesn’t show until later that the option to add preventative care is an additional fee. Overall great prices and customer service!
Insurer: Spot Canada
By: Della