Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,094 total
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Great friendly service needing a small improvement...
The company is great to deal with. Easy signup and streamlined claim process. Customer service is easy to connect and is very personable to deal with. One star was taken away due to the company's lack of transparency. This issue can be rectified if the client performs due diligence before signing up but there is a "pre-enrollment exam" that is required and that requirement is not very clear in the brochure or on its website. An awkward interaction was necessary to resolve this issue but fortunately, the company's amicable customer service came through and resolved the issue satisfactorily. Otherwise, I highly recommend this service to pet owners.
Insurer: Healthy Paws
By: Eddie
KEEPS GETTING BETTER
Embrace keeps getting better! They include payment for meds, accept credit card payments without a surcharge, have lessening deductibles when no claims presented, pay the veterinarians exam fee and more. The claims process is "faster than my ex"...insurance company that is! I transferred coverage of all of my dogs from another bogusly high rated insurer that doesnt pay the vets visit or ER fee and outsources to the Phillipines.. LOOK, GREAT COMPANY, GREAT PEOPLE, AND A WARM EMBRACE AS OPPOSED TO A COLD SHOULDER!
Insurer: Embrace
By: Davis
Great Service/Great Coverage
I am a veterinary technician and I always recommend pet insurance to my clients with new puppies or kittens. I have dealt with numerous pet insurance companies through work and have never come across nicer representatives or support staff than PetPartners. I recommend PetPartners to my clients whenever they ask for recommendations. I am lucky that my two cats are healthy and that I work for an amazing veterinarian who gives staff discounts but I feel better knowing my pets are covered if anything drastic happens and I have to take them to emergency where I may not be so lucky with pricing. I always tell my clients that insurance is all based on what you want or need from it and who much you are willing to pay per month or per year. The coverage my cats are getting is definitely worth the cost.
Insurer: PetPartners
By: Heather
Disappointed!
Disappointed that so much is NOT covered. Paying a lot for premium - but preventive is not covered - medication, neutering ...
Insurer: Trupanion
By: Debbie
Best Pet Insurer! ?? ?? ??????
Fast efficient. So worth it to me. Love Trupanion
Insurer: Trupanion
By: Marjorie
Monthly premium is absurd
I'd give you a higher score if you didn't jack up the monthly premiums that have me looking for other providers.
Insurer: Trupanion
By: Barbara
I have not had a claim however the prices are high and I was disappointed the cost went up and the possibility of it going up every year .
I have not had a claim however the prices are high and I was disappointed the cost went up and the possibility of it going up every year .I had to really pray and think about continuing
Insurer: Trupanion Canada
By: Anne
Save your time and money
I recently purchased insurance for my 1 yr old Springer. He had 1 previous appointment aside from his wellness appointments. Their communication was poor at best....I could never get a clear answer the majority of times that I called and when I did file a claim, it was not surprising to me that it was denied based on a previous existing condition which apparently was based on a conversation only with the vet. IMO you would be better off setting aside the $ yourself each month....who has the time for the frustration.
Insurer: Healthy Paws
By: Jennifer