Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,094 total
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Excellent Service
Michael was extremely knowledgeable. He was not too pushy and gave me the time to think about what my needs are and decide which package worked for me. I could tell he really cared about the welfare of my pet.
Insurer: Trupanion Canada
By: Dawn
Because you went & raised your price for insurance!
Because you went & raised your price for insurance! Ya think you could have done this in smaller increments?? I might not be able to afford this too much longer because my husband passed in March & I'm now down to one check. By the time I go thru everything I might not be able to keep insurance for my pet! I will have to see where I stand. & NO I DON'T WANT YOU SHARING A POST ON PET INSURANCE REVIEW .COM Why are you asking that question of your answer CAN T BE CHANGED TO REFLECT MY ANSWER????????
Insurer: Trupanion
By: Linda
it's confusing how the deductibles are applied.
it's confusing how the deductibles are applied. otherwise I love trupanion!
Insurer: Trupanion
By:
Great company, super easy to submit claims
I've had a healthypaws policy for my Border Collie mix since I adopted him five years ago and have had a really positive experience. It's super easy to submit claims, the policy is straightforward with no surprises, and the communication from the company is clear, prompt and caring. One surgery was all it took to make five years of monthly payments worth it! The only reason I can't give five full stars is that it does take a bit of time to get reimbursed after submitting a claim. Overall, I would definitely recommend healthypaws.
Insurer: Healthy Paws
By: Lauren
Easy Submit Process
I’m really pleased with the level of service and the ease of claims submitted using the mobile app as it has improved a lot the last year. Pricing is comparable to others, no issues with claims in for years and i feel it’s a good value for the price. I especially appreciate that Embrace has a relationship with USAA which i feel indicates that they’re held to an extremely high standard of doing business.
Insurer: Embrace
By: Kathleen
Look for options
First of all I like to say that they make buying insurance an easy transaction however all that ease changes once you submit claims. All wellness claims are processed automatically by a computer thus denies every claim, pretty much because it does not recognize that you have endorsed coverage. Secondly, you wait for hours on the phone whenever you are calling to clarify or appeal a claim deicison made by a silly computer. Then, to just be told that they will correct it and that can take up to 2 more weeks, on top of the 2-3 weeks that you have already been waiting for the initial claim decision. I am not sure what is the hold up since you are providing all documentation that most likely all comes from licensed veterinarians. I do not ever recall a company taking this long to reimburse someone for coverages that they specifically chose to purchase on their plan. Please look for options before choosing to settle for PetsBest. Sorry for the long review, but until the correct these issues, I will be an unsatisfied customer.
Insurer: Pets Best
By: Vianey
Huge waste of money
I have been with Embrace for close to two years and submitted my first claim, only to finally receive an email about his “medical history review” where they essentially pour over every chart and exclude all “pre-existing conditions.” Our dog had a tiny lump on his leg years ago that the vet said was likely just a fatty mass and was too small to biopsy. Fast forward to this past spring when the lump started to grow/harden and we found out it was cancerous and needed to be removed. For the $39 a month that I’ve been throwing away on this company, I could have paid for his medical bills instead, not to mention saved the hours we spent filling out all of their paperwork to submit claims. There is clearly a reason why you can’t leave reviews on their Facebook page.
Insurer: Embrace
By: Kelsey
Easy claim process
We signed up for Healthy Paws insurance a few months ago for our dog. With 2020 being the year that it is, we had to take our dog to the ER twice and she had to undergo TPLO surgery. All claims were paid out easily by Healthy Paws and I found the claim submission process very convenient - no back and forth for the medical records, they dealt with the vet directly. The monthly premium is not cheap IMO, but it was comparable to other pet insurance providers when I shopped around.
Insurer: Healthy Paws
By: Renuka
The worst
I hear this was a good insurance for your pet. OMG NOT, I have a few Vet visit for her shots and heart worm meds. I got my dog in May/2020 and still they have not given me my money for the claims. I have been paying $44 plus dollars every month. PLEASE do not use them. Its a scam, they do not reimburse you at all.
Insurer: Pets Best
By: B
It was a very informative experience. The only reason I didn’t give a 10 is that I was convinced to go with a smaller deductible while our dog is a puppy. It made sense but now we are paying much higher monthly rates. Catch 22 situation.
It was a very informative experience. The only reason I didn’t give a 10 is that I was convinced to go with a smaller deductible while our dog is a puppy. It made sense but now we are paying much higher monthly rates. Catch 22 situation.
Insurer: Trupanion Canada
By: Dan