Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Scam
ASPCA pet insurance is a complete scam, and I hope I can forewarn fellow pet owners. I took my cat to the vet, he was diagnosed with a UTI, and the bill was quite expensive. He had never had a UTI before. This was the first time he had ever been sick, and certainly the first he had ever been diagnosed with anything at all. But because a note from the vet, 5 months ago, mentioned that he was drinking a lot of water, they decided that this was an early symptom of a UTI, and that it was therefore a preexisting condition. Long story short, if your pet has ever been to the vet before, for any reason at all, including for an annual physical, they will pretend that whatever illness they later develop is a preexisting condition and they will not cover one cent. I wish I’d known this before paying hundreds of dollars in monthly premiums.
Insurer: ASPCA
By: P
Constant claim dodging.
We thought we were purchasing a top-tier insurance product, however, Trupanion has dodged every single claim we've submitted. Every one. The most recent was just insane. Our bully is one year and three months old and had a rash on his groin area. We took him to the vet and the vet said, "we can either do a whole range of scraping and tests, or we can give the dog XYZ medication which will likely clear it up". It did clear it up within days. Great. I paid the bill and submitted it to Trupanion and it was denied. Why? Well when we brought our puppy home from the breeder, he has a very slight ear infection. Our vet felt that being a bulldog, we should nip it in the bud and treat it. So, we gave Oliver XYZ medicine for a few days and it was fine. This claim was denied as well, by the way because he CONTRACTED the ear infection prior to our coverage beginning...ie, at the breeder at 8 weeks old. Trupanion has now declared that my dog had a pre-existing SKIN condition and that his INNER EAR and his GROIN are connected via HIS SKIN. so they won't cover ANYTHING that is connected to his SKIN for the REST OF HIS LIFE. We now have to have our Vet write some sort of document that basically says, "Dear Trupanion, while I have no idea what you are doing, but, the inner ear infection when he was a newborn and the rash on his junk over a year later are in no way connected and thank goodness I have a DVM so I can sort that out". I am so tired of scam companies like this who have beautiful marketing campaigns that lure you into the "we care about your pet" mush and then you are screwed when you try to use the product.
Insurer: Trupanion
By: Joe
Insurance could be a little less expensive.
Insurance could be a little less expensive.
Insurer: Trupanion
By:
Immediate payout no questions asked
Had a recent claim for my golden retriever. Payout was approved while I was still at the vet. While it expensive coverage they are there when you need them. I recommend it.
Insurer: Trupanion Canada
By:
Happy with service plan and price
Happy with service, plan and price
Insurer: Trupanion Canada
By:
I am pleased with the coverage and certainly the wonderful customer support but your prices are extremely high compared with other comparable companies.
I am pleased with the coverage, and certainly the wonderful customer support, but your prices are extremely high compared with other comparable companies.
Insurer: Trupanion
By:
Trupanion Has Been a Livesaver
I have had Trupanion since we adopted our kitty Samantha seven years ago. We have been very satisfied with your service and programs. Having health insurance for your pet is important, given the sophisticated medical care that is now available. The medical care available to animals is the same as for people - and having help with medical bills can prevent having to euthanize one's beloved pet.
Insurer: Trupanion
By:
I think that annual visits and vaccines should have some coverage.
I think that annual visits and vaccines should have some coverage. My monthly bill is $100, and none of this can be used towards being a good pet owner.
Insurer: Trupanion Canada
By:
Thank you
I would not have been able to afford my vet bills without Trupanion
Insurer: Trupanion Canada
By: