Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,144 total


June 17, 2021

Fair and quick claims process

We switched to HealthyPaws pet insurance from another insurance company in late 2020 due to lower premiums. We have been really impressed with the quality of the customer service and the ease of making a claim, as well as the coverage. My dog is a medical miracle in a BAD way. She has had thousands of dollars worth of health issues since adopting her a little over a year ago, including 3 broken teeth, kennel cough multiple times, skin infections, and most recently, a CCL tear which required surgery. HealthyPaws has yet to deny a claim that I expected they would cover. In the case of the broken teeth, I was actually shocked that they reimbursed me because at least one of the teeth was listed as broken on her record when I adopted her (I had filed the claim just in case). Large claims sometimes take longer than their advertised 10 days to review, and you may have to call a few times to check on the progress and what supporting documents they need (this is annoying), but the customer service representatives are helpful, respectful, and the claim has always ended up being covered for us, so that part is not a huge deal. The only negative I have heard about HealthyPaws (which hasn't happened to us yet) is that they will raise your pet's rates over time as they age. Competitors, like TruPanion for example (which we switched from), lock in your pet's rate for its lifetime. Overall, really satisfied with the coverage, the speed of claims process, and the customer service. I would estimate we have saved at least $5,000 with Healthy Paws in this year alone.

Insurer: Healthy Paws

By: Emma

Useful
June 17, 2021

Worth every penny!

My Healthy Paws insurance has be worth every penny spent. I recommend it to everyone I know. I pay $85 a month ($200 deductible, 80% coverage) for my 7 year old Yorkie and $60 a month ($200 deductible, 90% coverage) for my 2 year old yorkie. I have had a reason to use my insurance every year I’ve had it and the process to file a claim is incredibly easy and painless. I wish my own health insurance were that easy! And anyone I've ever had to interact with at healthy paws has been very kind and easy to work with. Recently my 7 year old yorkie had 2 night stay at the animal hospital after a nasty stomach issue, and I was completely devastated. But I had peace of mind knowing she was getting the very best care and that her treatment and stay would be covered. I even got a follow up email from healthy paws customer service staff checking in on how she was doing, which was so thoughtful. Highly recommend you get healthy paws insurance as early as possible, you’ll be grateful you have it.

Insurer: Healthy Paws

By: Laura

Useful
Verified June 17, 2021

Excellent product and excellent service.

Excellent product and excellent service. I think everyone should have pet insurance, and Trupanion is the best of the best.

Insurer: Trupanion

By:

Useful
Verified June 17, 2021

Excellent service good rates.

Excellent service, good rates.

Insurer: Trupanion

By:

Useful
Verified June 17, 2021

Have experience with Trupanion very satisfied

Have experience with Trupanion very satisfied

Insurer: Trupanion

By:

Useful
Verified June 17, 2021

I am very satisfied

I am very satisfied

Insurer: Trupanion

By:

Useful
Verified June 17, 2021

The financial help is awesome.

You are an amazing comfort to my dog Dasher and I with the costly veterinary bills.

Insurer: Trupanion

By:

Useful
Verified June 16, 2021

RIP YOU OFF YEAR AFTER YEAR!!!!

Every year Trupanion has increased my monthly premium by at minimum $25-30. Their reason is because the overall cost of veterinary care in my area. This is ridiculous because my own vet does not increase their cost. My rescue dog's premium in the 4 years I have had him has gone us from $85 to $172 monthly. He has urinary incontinence and his medication is $100 monthly so not sure if his policy is worth cancelling since his meds are covered at 90%. This insurance is a complete rip off since I have never had an emergency and the money spent should have just gone to savings to cover a major emergency.

Insurer: Trupanion

By: Christine

Useful
Verified June 16, 2021

Trupanion rocks!!!

You guys have given me nothing but piece of mind let alone ease on my wallet and I truly appreciate it. I can’t say enough good things about your company. Simon has had the best care ever from Park Vet over the last 10 years so here’s to many more.

Insurer: Trupanion

By: Lorraine

Useful
Verified June 16, 2021

My fur baby is in good hands.

Easy to use. Saves me money.

Insurer: Trupanion

By:

Useful

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