Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,144 total


Verified June 13, 2021

Great claims to but monthly to expensive

Your claims is a 10 but you are getting to expensive. $122 for a 6 year old dog. I pay $144 for Medicare.

Insurer: Trupanion

By:

Useful
Verified June 13, 2021

Quick and convenient claims processing

Fast claims processing - a bit expensive, but what else is new with insurance companies

Insurer: Trupanion

By:

Useful
Verified June 13, 2021

Very good but expensive

Great service but really expensive and I wish it eould cover routine or well visits.

Insurer: Trupanion

By:

Useful
Verified June 13, 2021

Cover more basic yearly pet needs.

I am very pleased with Trupanion. However, I wished it would cover more things like heartworm, flea and tick medications.

Insurer: Trupanion Canada

By:

Useful
Verified June 13, 2021

Peace of mind

Trupanion is great. They have always been there for us with our last dog Prince and now Kira. I’m so grateful we didn’t have to pay the full $2800 yet I was so happy to know that Kira was still getting the best care !

Insurer: Trupanion Canada

By:

Useful
Verified June 13, 2021

Good Deal

Good rates and friendly no pressure informative customer service.

Insurer: Trupanion

By:

Useful
Verified June 13, 2021

The search is done

I have been looking for pet insurance for over a year, once I stumble upon Trapunion I had found a plan that was affordable and reliable

Insurer: Trupanion Canada

By:

Useful
Verified June 13, 2021

For our loved doodles ??

The rep. was very helpful.. and the price is reasonable.. for the love of our pets…

Insurer: Trupanion Canada

By:

Useful
June 12, 2021

Deceitful practices

We were startled to see that our PetPlan policy for our dog Tessa had increased over 11 years from $113.69/month; $341.08/quarterly; or $1,364.32 this last year, to $336.75/month; $1010.25/qtr; $4041/annually this year effective July 1st, 2021. Her policy renewal has increased 196% since last year. We signed up with PetPlan in 2010 because they did not cancel policies based on age of dog and guaranteed that there would be no premium increases past 11 years of age. Tessa was a year old in 2010, and turns 12 in July. In an email exchange with Ken Roberts from PetPlan in 2010, when we were evaluating insurance companies to ensure Tessa, we asked Ken “How much do premiums increase annually?” Ken Roberts, 1-866-467-3875, x2415 responded: "Inflation and by age of animal. Increases are 6 - 8% every year between ages 3 and 11. typically $2 - $3 / month. no more increases after 11 years old.” PetPlan changed underwriters in 2017 unbeknownst to us until yesterday but did not notify customers of their change in contract nor did they offer any remedy to customers who signed up with PetPlan before 2017 and were promised reasonable policy prices after age 11. We are probably going to file a complaint with the Insurance Commissioner for Washington State, as well as the Better Business Bureau unless you have some suggestions for how to get PetPlan to comply with their agreements. I would rather not rate PetPlan until this is resolved. If they provide a remedy, then the rating will be high. If not, then we will certainly share our concerns on social media.

Insurer: Pets Plus Us

By: Jane

Useful
Verified June 11, 2021

Trupanion has greatly declined over the 10 years I have been with them.

Trupanion has greatly declined over the 10 years I have been with them. Rates continuously increase, claims don't processes without you staying on top of them. The employee's apologize for delays but its constant. I only have 1 dog left with Trupanion my other 4 are with another insurance at this point.

Insurer: Trupanion

By:

Useful

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