Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Trupanion is the BEST pet insurance company EVER!!!!!
I learned about Trupanion through my Veterinarian's office. I read the brochure, and then contacted Trupanion. I took out coverage on my two Rottweilers after their Veterinarian examinations. I never wanted to need coverage for any condition, but after a year+, both of my Rottweilers had medical issues. My older Rottweiler, Jovie, was diagnosed with (OCD). Osteochondritis dessicans, in both hocks. She needed diagnostics; surgery; stem cells, & supportive braces. My younger Rottweiler, Evie, was diagnosed with (IBD). Irritable Bowel Disease. She needed diagnostics; surgery; hospital care & medications. Every claim I submitted to Trupanion was covered, 90%, after the deductible was met. All I had to do was submit an invoice for treatment. Not only that, Trupanion paid for each claim in 24-hours after submitted!!! I love Trupanion. They give me peace of mind, and allows me to get the best medical care for my pets.
Insurer: Trupanion
By: Barbara
Cheaper to self insure. They do not pay out on claims.
I adopted a pittie mix in November of 2020. I am writing this review in December of 2021. In the past year we have had several vet needs from diarrhea that persisted for several days, a limp that developed and an inflamed teat. I submitted 6 claims during that time and only one was actually paid. I ended up canceling my coverage because it was simply cheaper to self insure seeing as how I was paying a monthly insurance fee along with the vet costs. Every claim was rejected due to 'pre-existing condition'. I would not recommend Pets Best Insurance as they don't seem to pay for services.
Insurer: Pets Best
By: Jamison
I am glad I had Pets Best Insurance.
Our 6year old punky got very sick, she spent four nights and 5 days in an Emergency Hospital ICU. Surgery, medications, tests and more tests. All of this was quite expensive and Pets Best paid their share. Within days of turning in the claims most of the money was back in my bank account. I have no complaints.The coverage I have on two dogs is a small price to pay.
Insurer: Pets Best
By: STAN
Because any treatment even slightly or remotely related to Missy's "cough" isn't covered. I got insurance to prevent me from paying out so much money to a vet and so far $2000 later I'm still paying YOU and the vet.
Because any treatment even slightly or remotely related to Missy's "cough" isn't covered. I got insurance to prevent me from paying out so much money to a vet, and so far, $2,000 later, I'm still paying YOU and the vet.
Insurer: Trupanion Canada
By:
This is the first time I’ve had insurance after 4 dogs ….
This is the first time I’ve had insurance, after 4 dogs …. Worth every cent … allows me to make different decisions sometimes.
Insurer: Trupanion Canada
By:
Pricing gets high in certain states.
Pricing gets high in certain states.
Insurer: Trupanion
By:
They were so good at first,easy claim submissions & payments, but Customer Service and billing were HORRIBLE.
First year I insured 3 cats, one year old. The second year I added a male cat, age two. I called Customer Service to ascertain my monthly premium, was given one quote, then they billed for another amount. Then they dropped one cat from their billing to me and I called them THREE times to find out why? NO RESOLUTION! THEN I GET A CANCELLATION NOTICE IN THE MAIL OWING THEM $99.86 OR ELSE. When I added the 4th cat in June of 2021, I paid $149.09 every month. I asked for a detailed itemization, they agreed BUT I WAS SENT A CANCELLATION NOTICE!! They were very nice BUT....no resolutions....BILLING IS A NIGHTMARE.
Insurer: Pets Best
By: ELEANOR
Fantastic!
The representative was extra fantastic, informative and friendly. Made signing up super easy!
Insurer: Trupanion Canada
By:
This is an expensive insurance but invaluable when needed.
This is an expensive insurance but invaluable when needed.
Insurer: Trupanion Canada
By:
While I have three pets with Trupanion I cannot enrol my new dog with you.
While I have three pets with Trupanion I cannot enrol my new dog with you. $400/month is just too much. And unfortunately when I asked if there was any kind of loyalty discount, I was told the costs are what they are. Carmen was lovely on the phone. She transferred me to a Canadian rep who is the one I discussed the above with.
Insurer: Trupanion Canada
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