Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Thank You
Please don’t give this pet insurance a second thought. My pug Seamus became ill all of sudden and in 2 days wracked up a $6000 dollar vet bill. Thanks to Trupanion I did not have to deplete my savings. This policy truly gives me the peace of mind that my dogs get the best vet care available. Trupanion is the best and I will never have a pet without it. Thank You Trupanion.
Insurer: Trupanion
By: Laurie
Thieves who don’t pay claims they legally owe
Thieves who do not pay claims owed. I purchased an annual policy for my 9 week old puppy on 2/10/21 to go into effect on 2/11/21 to 2/11/22 to include: companion care, exam plus, hereditary plus, defender, alternative plus. They were giving away one month free companion care which I did not want or ask for. My payment on 2/10/21 was $96.49 because of the free one month of companion care. Each month thereafter I paid $104.54. There is a 30 day waiting period for the hereditary and defender coverage. My puppy went for his 16 week shots on 3/13/21 and the vet noticed he was developing an underbite. Long story short, it’s a hereditary issue and he needed dental surgery to the tune of $4354.50. They have denied my claim saying that the policy really didn’t go into effect until 3/11/21-02/11/22- that would be an 11 mos policy not a 12 mos policy. They have denied my claim in violation of my State’s law. I have a second puppy that I pay $90/mos for insurance - I pay close to $200/mos for my puppies but they don’t cover claims that are clearly covered. If anyone else has been screwed over my this company, please reach out
Insurer: AKC
By: Johanna
Thieves who do pay claims owed
Thieves who do not pay claims owed. I purchased an annual policy for my 9 week old puppy on 2/10/21 to go into effect on 2/11/21 to 2/11/22 to include: companion care, exam plus, hereditary plus, defender, alternative plus. They were giving away one month free companion care which I did not want or ask for. My payment on 2/10/21 was $96.49 because of the free one month of companion care. Each month thereafter I paid $104.54. There is a 30 day waiting period for the hereditary and defender coverage. My puppy went for his 16 week shots on 3/13/21 and the vet noticed he was developing an underbite. Long story short, it’s a hereditary issue and he needed dental surgery to the tune of $4354.50. They have denied my claim saying that the policy really didn’t go into effect until 3/11/21-02/11/22- that would be an 11 mos policy not a 12 mos policy. They have denied my claim in violation of my State’s law. I have a second puppy that I pay $90/mos for insurance - I pay close to $200/mos for my puppies but they don’t cover claims that are clearly covered. If anyone else has been screwed over my this company, please reach out
Insurer: AKC
By: Johan a
Best decision ever!
Love Trupanion! If we didn’t have it our puppy Thor would not be alive due to the fact we could not afford his medical care and medicines. The only thing that I wish we could have done was to change his deductible where we pay more monthly to help offset his costs even further but it is what it is and we are extremely thankful that our vet Faithful Friends told me about Trupanion and really pushed hard for me to get! We love Trupanion and so does Thor!
Insurer: Trupanion
By:
Speedy kind service
Your service is fast and efficient. However, not paying for doctors office visits even when they are for a repeat problem, doesn’t seem fair
Insurer: Trupanion
By:
Have had nothing but great service and experience overall.
Have had nothing but great service and experience overall. Peace of mind for my pets health.
Insurer: Trupanion Canada
By:
Kelly was great but I still think you should consider a price for State pensioners.
Kelly was great but I still think you should consider a price for State pensioners.
Insurer: Trupanion Canada
By:
Not worth your money
We got trupanion off of sparkling reviews. However, it was so expensive for 70% coverage with a $700 deductible, I have found it much cheaper elsewhere. We tried to file claims twice, both were met with some way around the loop hole that shouldnt have been. For example our pup had her spay (not covered anyways) but busted a stitch and needed emergency surgery. We planned it for the next morning as she needed antibiotics to lower the infection. It was 1000 (not including the spay) they wouldnt cover because it was 'spay related' and not an 'actual emergency surgery' because it was planned.. We now have a pet with a preexisting condition that Trupanion will not cover but many others will. Customer service to cancel my policy was great though, I said what I wanted and they did it.
Insurer: Trupanion
By: Sarah
It took weeks to review my claim and then it was denied.
It took weeks to review my claim and then it was denied. Not sure why I am paying almost $70 a month for years and then my claim was denied .
Insurer: Trupanion
By:
Okay service was a solid 9-9.
Okay, service was a solid 9-9.5/10. But this is about referrals, and referrals are genuinely tied in with total experience. Very good I would say except for one little inconsistency. According to your ads, there are monthly premiums with NO UPFRONT COSTS. Upon setting up my contract, I was hit with an UPFRONT administration fee of $35.00. Hum... If first impressions count, one could argue the trust factor on this discrepancy. Still, for what it is worth, a very good program / policy this is.
Insurer: Trupanion Canada
By: