Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Incredible customer service
I was expecting the normal Insurance Claim run around Not here, one email and Trupanion came through for us Best investment we have made in our 2 little boys Thank you Trupanion
Insurer: Trupanion
By: Bob
Best decision in pet ownership
We bought this policy over 10 years ago when our Toby was just a pup. We continued to pay premiums with no claims in those 10 years, we had a healthy pup. While I started to second guess our need for the insurance those thought were put to rest last year 2020 was terrible and one of the worst things was, a car hit our toby. Well over 11 THOUSAND dollars in emergency vet bills later, we only paid 2 thousand dollars. We were sold on the policy, but recent events completely sold us on the company. This past 2 months we spent another 3 thousand dollars on dental work. We found out that emergency vet never x-rayed Toby's face after direct impact with the car's tire. On a routine check up, his regular vet discovered broken teeth below the gumline that needed extractions, a result of his accident that wasn't initially discovered. The extractions led to complications and colitis in Toby. Mind you this is OVER A YEAR after the initial accident. Well I'm am pleased to say this company was so stand up about everything. After submitting a little documentation, they rolled it into the initial claim, and did not charge us another deductible. 90% of another 3K bill was covered. Not only is the company stand up, but EVERY SINGLE AGENT we've spoken to, was nothing less than kind, compassionate, responsive, and competent. We couldn't be happier with Trupanion. It's the peace of mind , and financial security every pet owner needs!!!
Insurer: Trupanion
By: Naomi
it was our first time but the whole claim experience through our vet was quite simple.
it was our first time, but the whole claim experience through our vet was quite simple....we were able to relax and focus on what was needed for for our pet without worry about the cost.
Insurer: Trupanion Canada
By:
Trupanion is a professional fast efficient courteous Pet Insurance Company with reasonable rates.
Trupanion is a professional, fast, efficient, courteous Pet Insurance Company with reasonable rates. It maybe hard to believe but they've consistently made us feel like they're on our side. We strongly recommend them.
Insurer: Trupanion Canada
By:
My inquiry was handled quickly and efficiently.
My inquiry was handled quickly and efficiently. Elin was courteous, and knowledgeable.
Insurer: Trupanion
By:
As a veterinarian I recommend Trupanion to all my clients with new puppies or kittens.
As a veterinarian, I recommend Trupanion to all my clients with new puppies or kittens. It allows me to practice better medicine and overall it’s better for the patients. I have it for both my dogs and have already saved money.
Insurer: Trupanion Canada
By:
Because Trupanion seems to be a good Insurance and pays pretty well!
Because Trupanion seems to be a good Insurance and pays pretty well!
Insurer: Trupanion
By:
My dog has been enrolled since he was 8 weeks old he is now 4 1/2 I am so happy with his insurance that I enrolled my new puppy as well.
My dog has been enrolled since he was 8 weeks old, he is now 4 1/2, I am so happy with his insurance that I enrolled my new puppy as well.
Insurer: Trupanion
By:
The claim process is very easy and payment is quick.
The claim process is very easy, and payment is quick. I am particularly grateful to have Trupanion now that my dog is older, and dealing with arthritis (among other things). If I didn't have insurance coverage I would not be able to afford his regular physical therapy treatments, which are definitely improving his quality of life. I encourage all pet owners I meet to get insurance on their pets. Having it really helps with decision making when difficult medical situations arise.
Insurer: Trupanion
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