Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,029 total
Other Categories
I am still waiting to see if my dogs bill for a $500 echocardiogram will be covered.
I am still waiting to see if my dogs bill for a $500 echocardiogram will be covered. If not than I wouldn't recommend Trupanion to anyone
Insurer: Trupanion
By:
Best insurance
I have used other pet insurances but trupanion has been the best out of all the them. Never had any issues with claims.
Insurer: Trupanion
By:
May cancel
took too long to get reimbursed. and your company lost some of the info which had me following up with vets to get it resent. realizing i am spending too much on premiums and the $250 deductible isnt ideal. probably will cancel.
Insurer: Trupanion
By:
Princess Zoey
Trupanion customer reps are always courteous and glad to help. My QUICK CLAIMS are processed timely. However, my rates are what I consider high even though I have a high maintenance dog breed - an English Bulldog. Other than that, I am very satisfied with Trupanion.
Insurer: Trupanion
By:
Satisfied customer in a stressful time
Very satisfied. So much easier than the insurance I had before.
Insurer: Trupanion Canada
By:
Insurance
We had an extremely high vet bill with our last dog if we had insurance, and if that was the only time we had used the insurance, it still would have been cheaper paying the monthly premium and deductible for 12 years (age of dog) than the bill.
Insurer: Trupanion Canada
By:
Trupanion - A Criminal Business Model
I've written less than 2 negative reviews in my life. Here is my second. Their entire business model is a scam. I learned the hard way that their deductible limit is PER INCIDENT, and is not annual (like every other health insurance company out there for humans and pets). Honestly I don't even know how this is legal. They tout that they will cover a new condition for life once you meet your deductible for that specific incident/condition, but think about it... How many of you when your dogs are young or aged 1-5 will develop a chronic condition?? How easy will it be for them to dodge coverage claiming your vet visits are all unique incidents? And for those with older pets, remember, these pet insurance companies won’t cover pre-existing conditions! What a perfect business model for profits! My experience with them has been horrendous as I'm paying an absurd monthly premium for a high deductible plan. Whereas, with literally every other pet insurance company I've been quoted for rates less than my current monthly premium, a much lower ANNUAL deductible that IS NOT PER INCIDENT, and 90% coverage. To get the same with Trupanion would have my monthly premium near the 3-digit range FOR A PUPPY. Good grief. My puppy has gotten himself into trouble over the last year+ as he is very energetic, playful, and curious and I'm out thousands due to the handful of vet visits I've needed. And guess what, Trupanion hasn't covered anything. Why? Because none of the unique vet visits have exceeded my deductible. It literally resets every time. If you think about it..... You can visit the vet over a dozen times for various reasons and Trupanion doesn't have to cover anything if you don't meet your deductible for that specific incident/condition. They just sit back and collect the dough. Steer well clear of this company and their slimy business model. It is structured this way to ensure and maximize profits at the expense of actually doing what they exist to do.
Insurer: Trupanion
By: Farzad
Reserving Judgement
am still ambivalent. didn't pay for neuter (which is fine, I expected that) but nothing given towards hernia repair or the optional pre-op diagnostics. this was my first claim since joining...am going to reserve judgement.
Insurer: Trupanion
By:
Excellent customer service and I love the unlimited coverage
Excellent customer service and I love the unlimited coverage
Insurer: Trupanion Canada
By:
Excellent service and value
Excellent service and value
Insurer: Trupanion Canada
By: