Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


August 25, 2021

I highly recommend Healthy Paws!!!

I have had my Black Labrador on Healthy Paws Pet Insurance since she was two years old. Though she was extremely healthy, I purchased the insurance because labs are active and have accidents. Five years went by until I needed to use the policy. My dog was diagnosed with Cushing’s Disease and the meds are rather expensive. Healthy Paws paid 80% of the cost of the blood tests and the medicine after I satisfied the $250 deductible. Then, this year, my dog tore ligaments in her calcaneal tendon. Since the repair and treatment would cost over $6,000, I called Healthy Paws and asked if I needed a pre-approval. The representative told me that a pre-approval was not necessary and all I had to do was submit the vet invoices. As with other claims, Healthy Paws paid 80% of the surgery and treatment costs. It is easy to submit the invoices—I scan mine and use the website, but one can take a picture of the invoice using the Healthy Paws app to submit a claim as well. I am very thankful that I signed up my lab for Healthy Paws when she was younger. I shopped for policies when I was looking several years ago and Healthy Paws provided the best coverage for the price that fit my needs.

Insurer: Healthy Paws

By: Danny

Useful
August 25, 2021

Happy that I chose Spoit

We bought Max home when he was 3 months. I did some research on pet insurance and went with SPOT in the same month. Had a good experience with them while shopping and they walked me over the policy and answered all my questions and did not push me at all. He started having allergies within 4 months and we had to take him to vet often for his medications. He also had some GI issues. I have filled all of my claims including prescription food and got good service with SPOT and got reimbursed for their part. I am able to afford and keep Max happy only because SPOT is supportive. Also when I contact their customer service, I get a good response and members are respectful and caring. I am happy that I chose SPOT. The only reason I gave 9 rating instead of 10 is the time for the claims to be processed. They do process within the said time and no delays so far but once we submit the claim, it just says processing and it is a waiting game. I wish we could have some updates so we know what is going on.

Insurer: Spot Canada

By: Arti

Useful
Verified August 25, 2021

I literally recommended Trupanion to someone just today !

I literally recommended Trupanion to someone just today !! And to a friend a few months ago & she purchased coverage for her 2 Labs.

Insurer: Trupanion

By:

Useful
Verified August 25, 2021

I think the rates are fair and the customer support was very helpful.

I think the rates are fair, and the customer support was very helpful.

Insurer: Trupanion

By:

Useful
Verified August 25, 2021

Easy and recommended by vet

It's easy plus it's less expensive than my current policy

Insurer: Trupanion

By:

Useful
Verified August 25, 2021

Jason was very helpful.

Jason was very helpful. Trupanion seems like a good plan.

Insurer: Trupanion

By:

Useful
Verified August 25, 2021

Excellent sign up experience

friendly, educated customer service rep, and clearly cared about providing me with the best options - wasn't trying to just sell me the most expensive package

Insurer: Trupanion Canada

By:

Useful
Verified August 25, 2021

My daughter has Trupanion and loves them.

My daughter has Trupanion and loves them. The quote we were given seems very fair

Insurer: Trupanion Canada

By:

Useful
Verified August 25, 2021

The way the insurance is set up!

The way the insurance is set up! Easy to understand.This won on price and coverage.

Insurer: Trupanion Canada

By:

Useful
August 24, 2021

Sr. Director of Compliance, Training and Operations

I expected better coverage. I still had to pay a significant amount out of pocket. I thought after reading the coverage that it was better than I received. I was surprised.

Insurer: Pets Best

By: Kim

Useful

Compare top pet insurance providers plans.