Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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I have been very impressed with all Trupanions coverage's customer service and pricing.
I have been very impressed with all Trupanions coverage's, customer service and pricing. I have always had a really positive experience anytime I have needed to inquire about anything and their claims are handled in a timely professional manner.
Insurer: Trupanion Canada
By:
Chloe
The staff are very knowledgeable to explain all the coverage for my puppy. They explain to me one by one so that I can understand my coverage.
Insurer: Trupanion Canada
By:
Christmas saved.
We have a Boston terrier and his eyes are very big, he has had many issues because of this such as reoccurring ulcers. This time a ulcer developed worse than before and we continued to treat it same as the others. Thankful for pet insurance like Trupanion cause this could have been very costly. Meanwhile we ended back to the vet as the ulcer wasn’t getting any better and his eye ended up rupturing right there at the vet clinic. They took him in right away and he had to have his eye removed. They kept him for a day and half. If it wasn’t for Trupanion coverage we could have had a large expense before Christmas on our hands but they covered most of it! So thankful, and I highly recommend Trupanion it has saved our Christmas.
Insurer: Trupanion Canada
By:
BEST Pet Insurance EVER!!
Always a smooth process and representatives are always so friendly and pleasant to deal with! This affordable insurance has made it possible for us to always provide the best care for our elderly kitties. I wish my own insurance was this fantastic!
Insurer: Trupanion
By:
Friendly and informative!
I got very detailed information and all my questions were answered! Set up was easy and affordable for me.
Insurer: Trupanion
By:
Pet Insurance = Peace of mind
Super easy enrollment and lot of value for price
Insurer: Trupanion
By:
Formerly Good, Now Useless
From 2016 to April 2020 I had a Healthy Paws policy for my late dog, Jiminy. The ease of filing claims via the Healthy Paws App and responsive customer service representatives and reasonable premiums led me to recommend Healthy Paws to several friends. I did so even after Jiminy’s premiums increased from $48 per month to $62 per month. He was an elderly dog with an increasing number of health problems so the increase seemed fair. After Jiminy passed away, I adopted another rescue dog, Daisy, and purchased a Healthy Paws policy for her. I provided Healthy Paws with all of Daisy’s veterinary records from the adoption agency and provided records of all her vaccinations and wellness checkups after I adopted her. Healthy Paws did not have to pay any claims for Daisy from October 2020 until October 2021 when she had surgery to repair a cherry eye she had developed in July 2021. When I filed the claim on October 8, Healthy Paws suddenly wanted all sorts of additional documentation. I sent the final documents, including the vet’s notes from the surgery, to Healthy Paws on October 29. On November 9, Healthy Paws sent me a form email denying the claim because 30 days had elapsed since October 8 when the claim was first filed. In the fine print on the web site it said I could refile the claim and provide all the documentation again. I wrote back to Ms Sara Bailey, the customer service rep, telling her to cancel my policy effective November 10 and requested an email confirmation that the policy had been cancelled. Three days later I still had not received a confirmation so I called Healthy Paws customer service. The rep found my cancellation email in the records.and cancelled the policy effective Nov 11. No explanation or apology for the lack of response was offered. It used to be good insurance. It isn’t any more
Insurer: Healthy Paws
By: Mary
Trupanion
Very happy with Trupanion ! Added my 2 cats to my dogs policy . VCA payment was approved within less than 5 mins . Less of a headache for me to come up with money I don’t have . Highly recommend Trupanion.
Insurer: Trupanion
By:
They Raise Their Rates over 20% per Year
• I purchased a policy the day that I brought home my puppy and had a monthly premium of $35/mo. • Year 2, they send me an email that my rate for the next year will now be $57/mo • Year 3, they raised my rate to $73/mo. My dog has allergies now, so if I switch insurance, my dog will not be covered for any pre-existing conditions, even though I have had insurance since day 1. They never mentioned that rates can go up over 20-60%% per year when I signed up - seems like something that would have been important to know, except when it is not good for their business. Protect yourself and your pup from their predatory practice and choose another provider and make sure to ask rate increase questions
Insurer: Healthy Paws
By: AJ
I love Trupanion and have used the service for years recommending to all my canine friends - however this year there was a huge increase in monthly fees.
I love Trupanion and have used the service for years recommending to all my canine friends - however this year there was a huge increase in monthly fees. Ive been told by others how costly Trupanion is and Ive always argued the benefits of Trupanion, but this jump in cost is making me wonder.
Insurer: Trupanion Canada
By: