Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,413 total


February 17, 2023

Insurance denied

Despite charging me an ever increasing monthly amount cumulating in a $167 per month charge (after the latest annual hike)... for $2500 coverage, $400 deductible, and a 90% reimbursement for a period of years, for 10 year old otherwise healthy dog, Fetch denied a dental claim of a little over $1500 based on (they said) a pre-existing condition. That condition being, a being a vet report in 2018 that stated mild tartar was present on the canine teeth. no treatment was recommended at the time., and no exclusion was noted when I signed on with Fetch a couple of months later. (despite them requesting all the vet notes from my vet). I have to say though, the reps on the phone were excellent, and totally understood my concerns and respected my decision to cancel the policies that I held with Fetch. save your money and go to an insurer that pays out. If a big claim happens, you need to know the insurance company has your back when you need it, and doesn't look for reasons not to pay

Insurer: Fetch

By: louise

Useful
February 17, 2023

Insurance denied

Despite charging me an ever increasing monthly amount cumulating in a $167 per month charge (after the latest annual hike)... for $2500 coverage, $400 deductible, and a 90% reimbursement for a period of years, for 10 year old otherwise healthy dog, Fetch denied a dental claim of a little over $1500 based on (they said) a pre-existing condition. That condition being, a being a vet report in 2018 that stated mild tartar was present on the canine teeth. no treatment was recommended at the time., and no exclusion was noted when I signed on with Fetch a couple of months later. (despite them requesting all the vet notes from my vet). I have to say though, the reps on the phone were excellent, and totally understood my concerns and respected my decision to cancel the policies that I held with Fetch. save your money and go to an insurer that pays out. If a big claim happens, you need to know the insurance company has your back when you need it, and doesn't look for reasons not to pay

Insurer: Fetch Canada

By: louise

Useful
February 17, 2023

Great Experience with Healthy Paws

I have had a Healthy Paws plan for approximately 7 years. I have found the rates to be reasonable during this time. I recently filed a claim and was quickly reimbursed according to my plan’s details. The process was extremely simple and I was updated via email through every step.

Insurer: Healthy Paws

By: Donna

Useful
February 17, 2023

Healthy Paws is the Very Best Insurance

Healthy Paws Pet Insurance is the best insurance for your beloved pets! My Vet even gave me free coverage with another provider but I chose Healthy Paws Pet Insurance because they have the very best coverage at the best price! - There are no caps on coverage which is very important if your pet requires surgery or even cancer treatment. - You choose your deductible and coverage! - They also cover Apoquel, which my Vet Dermatologist said other companies do not cover! - My 9 1/2 year German Shepherd Dog has been covered by Healthy Paws Pet Insurance since he was 8 weeks old and has allowed me to give him the very best care available! I recommend Healthy Paws Pet Insurance to everyone!! They are truly the very best!!

Insurer: Healthy Paws

By: M

Useful
Verified February 17, 2023

dissastfied customer

I purchased this insururance 3 years ago wondering if its worth it pay every month file a claim pay your deductble to find my claim was 5.00 wow doesnt even buy a bag of dog food wondering if this is worth iit or a rip off

Insurer: Trupanion

By: Mary

Useful
Verified February 17, 2023

Ongoing experience with Trupanion

The best decision I made after purchasing my dog was to choose Trupanion as his health insurance provider. After searching through other companies, they were recommended to me and they have been a blessing. He has received superior care because I knew it was affordable due to his Trupanion insurance.

Insurer: Trupanion

By: Linda

Useful
Verified February 17, 2023

Having you reimburse costs was better than no reimbursement.

Having you reimburse costs was better than no reimbursement. Wish I had used you all along as I forgot I had this. Been paying for it for a long time. My bad.

Insurer: Trupanion

By: Barbara

Useful
Verified February 17, 2023

Another great claim experience.

My recent experience with Trupanion was excellent. Very easy to submit the claim and result was very timely. We’re very pleased with our reimbursement.

Insurer: Trupanion

By: Kevin

Useful
Verified February 17, 2023

Always amazing service.

Always easy & fast. No fighting for every penny…it’s just 90%…simple.

Insurer: Trupanion Canada

By: Marnie

Useful
Verified February 17, 2023

We love Trupanion it would be nice if submitting a claim was easier.

Well I would recommend Trupanion to friends and family only if they had a puppy or a kitten. No point buying insurance after your pet has had any illness. I feel like we pay only to be denied coverage, because your company says it was a pre existing condition.

Insurer: Trupanion Canada

By: Dawn

Useful

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