Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


Verified November 15, 2021

Penelope’s mom

Easy sign up. Fast quote and reasonable quote.

Insurer: Trupanion Canada

By:

Useful
Verified November 15, 2021

Is it worth it? I don't know.

It seems no matter what claim I make its always under my deductible. After paying into trupanion for 10 years it makes me wonder why I bother.

Insurer: Trupanion Canada

By:

Useful
Verified November 15, 2021

I feel that the coverage is pretty comprehensive and the premium is affordable.

I feel that the coverage is pretty comprehensive and the premium is affordable. The few times that I have had to contact customer service, their response has been prompt, courteous, and efficient. The one claim that I made was paid very quickly.

Insurer: Trupanion

By:

Useful
Verified November 15, 2021

The price options are all out of my price range.

The price options are all out of my price range. I've seen other options half the price with the same benefits

Insurer: Trupanion

By:

Useful
Verified November 15, 2021

The Best Pet Insurance.

This is the best pet insurance. We have. Dachshund that has had serious health issues. Trupanion has been there for us through surgery and follow up exams. The ease of the claim’s process has been stress free. The premium is affordable and the coverage is excellent.

Insurer: Trupanion

By:

Useful
Verified November 15, 2021

Always count on Trupanion

Trupanion was the best thing I could have ever done for my pets. It is so nice to have the peace of mind that if the worst happens (and it did) we are covered. If I didn't have insurance I would never have been able to perform the needed surgery's my dog needed.

Insurer: Trupanion

By:

Useful
November 14, 2021

Worth Every “Penny”

A friend of mine told me about pet insurance so I began looking into it. I have two dogs, so cost/value was a valid concern. I imagined an accident or something dents related would be the only real reason for a costly vet visit so I was hesitant. After coming to the realization that my dogs are basically my kids I really should have them insured. Never in my wildest dreams did I know what I was in store for. My little one and the baby of the family Penny, ended up being diagnosed with Lymphoma and given a very grim life expectancy. My heart was absolutely broken. She was referred to a specialist for treatment whereas the options were only two. Pay for chemo or … I don’t even want to think about the 2nd option. If she wasn’t insured though, I don’t think I could’ve ever pulled off cancer treatments. So albeit still a hefty price to pay all around her tagline for life has coined the phrase “worth every Penny” as she’s still here, thriving and playing with her sister. To note the processes as a client of Embrace, they are fabulous. The phone app is as easy as making a cup of coffee. Whenever I’ve needed assistance they’ve been there to help and all of the reimbursements are sent without delay. It’s honestly awesome. Thank you Embrace. We are “fur_ever fans!”

Insurer: Embrace

By: Allyson

Useful
November 14, 2021

Claims are a nightmare

Horrible onboarding and claims process. I have 2 labs and the price of insurance was high even though they were puppies when I started the plan. It took months and months to even onboard them because they kept asking for information of their medical history, including “doctor’s notes”, which my vet didn’t even understand what they wanted. They sent everything over and over again. Yet it kept being delayed because they were waiting on information of some sort. Embrace will happily let it sit forever unresolved, stating that you can try to get the info on their behalf. Well that would be nice if I knew what they needed. They finally onboarded me after months of fighting, with “pre-existing conditions” that didn’t actually exist. Fast forward 4 years. Upon filing my first medical claim, it’s been placed on hold pending additional medical information from the 12 month period prior to my on boarding. What?!? Embrace drags their feet until you finally give up. Their website states a diminishing deductible for each year of no claims. I’ve never seen that happen. Additionally if you alter your plan to add coverage they will happily oblige. What they do not tell you is if you reduce it back down you will be subjected to the new patient policy - along with initial waiting period and evaluation of pre-existing conditions. A huge expense and enormous hassle for little or no return. You are better off saving money each month yourself for your pets’ needs.

Insurer: Embrace

By: Denise

Useful
Verified November 14, 2021

I have been very impressed with all Trupanions coverage's customer service and pricing.

I have been very impressed with all Trupanions coverage's, customer service and pricing. I have always had a really positive experience anytime I have needed to inquire about anything and their claims are handled in a timely professional manner.

Insurer: Trupanion Canada

By:

Useful
Verified November 14, 2021

Chloe

The staff are very knowledgeable to explain all the coverage for my puppy. They explain to me one by one so that I can understand my coverage.

Insurer: Trupanion Canada

By:

Useful

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