Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,030 total


Verified April 12, 2022

A Pet Insurer Who Lives Up To Their Name (And Their Claims)

My wife laughed at me when I said I was taking out pet insurance for our dog George. Why would we need that, she asked. Well, a couple of years later we found out... then found out again. One day, we returned home to George's rear legs being paralyzed, and it was clear something was seriously wrong. A visit to our local veterinary hospital led to an urgent referral to a specialist, to an MRI, and ultimately to back surgery. The overall cost was somewhere in the $7,000 range. Although the claim did take a little while to process, it was paid in full (at our 90% chosen coverage level, minus the deductible). Great, we got our money's worth. Well, two years later... the same thing happens, this time a spinal issue further up his back. Same drill: local vet, immediate referral to specialist neurology department. MRI. Surgery. Cost: over $10k (first instance was in Michigan, second in Southern California). This time the claim was submitted and paid *the next day*. I couldn't believe the quick turnaround. No quibbling, or trying to get out of paying. Knowing you can trust your pet insurer to pay up when you need it can be the difference between being able to say yes to a necessary procedure, or saying no. HealthyPaws had been a chance word of mouth recommendation to us from a casual acquaintance who had had a similarly positive experience, and we count ourselves very lucky we got it!

Insurer: Healthy Paws

By: Joe

Useful
Verified April 12, 2022

Aurora loves Trupanion ??

Have used Trupanion for a few years, my son also uses it. My dog is allergic to everything, including people.Trupanion has saved us a LOT of money.

Insurer: Trupanion

By:

Useful
Verified April 12, 2022

I was blessed to be able to make care decisions for my heart dog based on her needs and prognosis instead of concerns regarding the financial burden.

I was blessed to be able to make care decisions for my heart dog based on her needs and prognosis instead of concerns regarding the financial burden. I will forever be grateful for pet insurance to be an option for people like me who love their dogs dearly, and want to make decisions based on their needs, not my own concerns. The first thing I did when I got to work today was cajole my coworker into signing his pup up for coverage. I will never have another uninsured pet again. The peace of mind is worth the premium.

Insurer: Trupanion

By:

Useful
Verified April 12, 2022

Trupanion customer service is great.

Trupanion customer service is great. Insurance benefits could be better though. Cover meds, vet visits, like human insurance

Insurer: Trupanion

By:

Useful
Verified April 11, 2022

Highly Recommended

I bought insurance for my pup not long after I adopted him. I never expected to have to use it, but because it was affordable I figured it was worth having to have a bit more peace of mind. Little did I know how wonderful it would be until after a year of having it and never using it. Healthy Paws has been absolutely incredible and I would highly recommend them. A neighbor dog kept jumping on my dog which lead to us going to multiple vets and him having multiple tests. He had to have an MRI, spinal tap and two sets of blood work plus meds. He also had chiropractor appointments and treatments from them. Never once did Healthy Paws give me an issue or try to not pay something that was covered. Even though we racked up thousands of dollars in bills they paid them quickly and even emailed me to check in on my boy to see how he was. They were always responsive to every question I had and were very caring. This whole ordeal has been a thousand times less stressful because of having insurance and also because of Healthy Paws care and responsiveness. I was afraid they would try to get out of paying as much as possible, but they have actually done the opposite and paid for more than I expected. They review claims quickly and send payments quickly. I'm so thankful I got insurance and have Healthy Paws for my little guy.

Insurer: Healthy Paws

By: Erin

Useful
Verified April 11, 2022

Worst product ever. Did everything to weasel out of paying

Offered no help until I told them to keep their $77 out of a $971 vet bill fir extraction of an abscessed molar. A customer service agent got involved and helped but the fighting to get even the tiny coverage offered after 7 years of paying and being overcharged all that time with no rebate for the overcharge has left me feeling scammed and humiliated. My dog was never covered. Waste of 3000 dollars I could have put in an account for her. Never again.

Insurer: Trupanion Canada

By: Janet

Useful
Verified April 11, 2022

Best choice for the pups

Using Lemonade pet insurance has been the easiest and best decision we could have made for the boys. We shopped around for a bit but ultimately decided on Lemonade because of the ease of their app and claim process. You can customize the package to fit exactly what you need for your pet and the price is affordable. All of the claims we've done so far have been processed within, I kid you not, a few seconds at most. Super easy app, super easy claim process.

Insurer: Lemonade

By: Claudia

Useful
Verified April 11, 2022

They are inexpensive very helpful and Truly Love your pet ??

They are inexpensive very helpful and Truly Love your pet ??

Insurer: Trupanion Canada

By:

Useful
Verified April 11, 2022

Excellent prompt courteous service.

Excellent, prompt, courteous service.

Insurer: Trupanion

By:

Useful
Verified April 11, 2022

The referral that I received from a veterinarian was excellent.

The referral that I received from a veterinarian was excellent. The coverage is good and the pricing is very reasonable.

Insurer: Trupanion

By:

Useful

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