Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


Verified December 14, 2021

Customer service reasonable cost ability to customize coverage peace of mind.

Customer service, reasonable cost, ability to customize coverage, peace of mind.

Insurer: Trupanion

By:

Useful
Verified December 14, 2021

Comforting to know I pay 10%.

Comforting to know I pay 10%.

Insurer: Trupanion

By:

Useful
Verified December 14, 2021

TOP INSURANCE!

Great coverage. I love the theory of how the insurance is put together. Nothing else like it and is great. The only thing id like would be the option to pay a yearly premium instead of monthly. Other than that I feels its going to be great for me and my dog!

Insurer: Trupanion

By:

Useful
Verified December 14, 2021

Our dog has had pneumonia and unfortunately needed more antibiotics because the first round didn’t clear it up.

Our dog has had pneumonia, and unfortunately needed more antibiotics because the first round didn’t clear it up. I submitted the receipt from the emergency vet and the money was in our bank account the next day. My regular vet submitted everything today after his follow up, and the entire process only took a matter of minutes. We paid the remainder. Very easy and straightforward.

Insurer: Trupanion

By:

Useful
Verified December 14, 2021

The monthly cost may be prohibitive especially when premiums increase unexpectedly by 30%

The monthly cost may be prohibitive, especially when premiums increase unexpectedly by 30%

Insurer: Trupanion

By:

Useful
Verified December 14, 2021

Trupanion is awesome!

Trupanion is awesome! Always prompt and efficient. So happy my Winston has coverage with such a great company. One of the best decisions I ever made for my pet!

Insurer: Trupanion

By:

Useful
Verified December 14, 2021

Trupanion is a complicated process.

Trupanion is a complicated process. Their initial sign-up coverage details are confusing at best. I would think they could list coverages and deductibles in a type of list to add clarity to what is covered and what is not. Also exactly how the deductible works-such as every little issue the pet goes in for, if not exactly like a previous issue, is considered a new deduction. Your rates also keep increasing by 10-20%. When I took out the policy I was told the rates would remain stable for 2-5 years. I am extremely disappointed in what I was “sold” vs. actual coverages.

Insurer: Trupanion

By:

Useful
Verified December 13, 2021

I'm very happy with your service.

I'm very happy with your service. Trupanion processes the claim in no more than 2 days. The fact that you can do it online and have direct deposit makes it easier for you. I took my dog to an Animal Hospital and they processed the claim for me, and trupanion was able to send an estimate right away. I had to put my dog to sleep but I will definitely insure my future pet with Trupanion. Thank you so much for all your help!

Insurer: Trupanion

By:

Useful
Verified December 13, 2021

It took you better than a week to decide to pay roughly $20 for a medication and that was after you’d called me up to ask a question about my cat Figaro I was appalled.

It took you better than a week to decide to pay roughly $20 for a medication, and that was after you’d called me up to ask a question about my cat, Figaro, I was appalled.

Insurer: Trupanion

By:

Useful
Verified December 13, 2021

Out of nearly $1000 I was compensated about $300.

Out of nearly $1000 I was compensated about $300. Not sure what I’m paying for anymore.

Insurer: Trupanion

By:

Useful

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