Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


Verified December 16, 2021

I love Trupanion and am happy to have had it for the life of my little daxie.

I love Trupanion and am happy to have had it for the life of my little daxie. I find the service generally quick and efficient. There are a few things I think that should be covered that are not (like fees for taking the blood are not covered where the tests themselves are - this does not make sense or seem right to me.) I also am shocked at how fast the yearly premiums raised to over double what we initially started out with - whatever reasons they have for increasing the costs doesn't diminish the shock of this increase. In the long run over the life of our dog we have likely paid more in premiums than we have collected in claims but that is the way insurance works and we are happy to have had it. Staff have ALWAYS been wonderful and helpful.

Insurer: Trupanion Canada

By:

Useful
Verified December 16, 2021

Best around on paper. We'll see in time if it's warranted.

It was simple online, but i decided to call anyway. I was given a questionable answer to my question: "Why is your phone price higher than my online quote from yesterday?" She answered, our rates increased a few dollars... That's where you lost 3 stars. On my second call, the CS rep told me why... It was because the "race" was different between my 2 quotes (Yorkipoo vs Yorkshire Terrier) which makes sense.

Insurer: Trupanion Canada

By:

Useful
Verified December 16, 2021

Best insurance I ever had

Best insurance I ever had

Insurer: Trupanion

By:

Useful
Verified December 16, 2021

Customer service is great and submitting forms has always been easy.

Customer service is great and submitting forms has always been easy. It's a little more than I'd like to pay, or else it'd be a 10/10.

Insurer: Trupanion

By:

Useful
Verified December 16, 2021

Easiest claim process!

Easiest claim process! Very prompt with payment! The premium is worth every cent.

Insurer: Trupanion

By:

Useful
Verified December 16, 2021

I had a lot of trouble first setting up my account and I felt that the options given to me weren't fair considering the situation.

I had a lot of trouble first setting up my account and I felt that the options given to me weren't fair, considering the situation. I am happy to have decent pet insurance, and further inquiries into problems I was experiencing (namely billing) were handled very well.

Insurer: Trupanion

By:

Useful
Verified December 16, 2021

It’s been easy and worth the money

It’s been easy and worth the money

Insurer: Trupanion

By:

Useful
Verified December 16, 2021

not everyone I know can afford pet insurance.

not everyone I know can afford pet insurance.

Insurer: Trupanion

By:

Useful
Verified December 16, 2021

So easy to file a claim.

So easy to file a claim. The coverage is great and you get reimbursed fast!

Insurer: Trupanion

By:

Useful
Verified December 16, 2021

Trupanion is literally a life saver!

Trupanion is literally a life saver! Easy to use and reimbursement comes fast, with no hassles.

Insurer: Trupanion

By:

Useful

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