Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,030 total
Other Categories
During those critical moments...
Even though the monthly fees are substantial, when an emergency occurred, you have the peace of mine to take the best decisions knowing that a good insurance will cover part of the bill. Thank you Trupanion!
Insurer: Trupanion Canada
By: Claudia
Don't include as much in coverage as I would like for the price.
Don't include as much in coverage as I would like for the price.
Insurer: Trupanion
By: Liz
Happy Customer
So happy I signed my pets up with Trupanion. I recommend you to anyone I meet in the park by my house with new puppies!
Insurer: Trupanion
By: Tamara
Trupanion has consistently delivered over the 9 years we have had our dog insured through Trupanion.
Trupanion has consistently delivered over the 9 years we have had our dog insured through Trupanion. They are fair, friendly and professional. I have never had a bad dealing with them, and feel lucky to have chosen them. I did a lot of research in the beginning, so I believe they are the best pet insurance in the country.
Insurer: Trupanion
By: Linda
Overpriced with constantly rising rates
When I first signed up for Trupanion for my dog I was paying less than $40 per month. I was assured that the price would not go up. I just received an email saying it will be over $80 per month! It is unacceptable
Insurer: Trupanion
By: Ellen
Unsustainable
I first signed up for Healthy Paws around, if I recall correctly, 2012, with a late middle age to senior cat. They were fantastic for that cat, so I signed up subsequent pets when the pets were babies. Healthy Paws continued to be excellent from 2012 until about 2019. In addition to murderously expensive annual premium increases, they also have decreased the quality of their customer service. Their premium increases have made their insurance unsustainable and I am looking for options. Their customer service changes have also influenced me to look for other options. They used to be easy to contact, with very helpful and knowledgeable customer service representatives. The reimbursement process used to be lightening fast. The service felt very personal. In the last three or so years, they have become very difficult to contact, and the representatives usually are not especially knowledgeable or helpful. I thinknthey relocated their call centers. The reimbursements take a long time, now, too. I signed up my current pets in 2015 and 2016, when they were puppies or kittens. None of my pets had preexisting conditions and they have generally been very healthy. I feel like Healthy Paws is increasing the rates to an extreme degree. I'm very disappointed with them. I used to recommend them to everyone, but I can no longer do that. I would have to tell people to avoid Healthy Paws. It just isn't what it used to be.
Insurer: Healthy Paws
By: Marnie
Great service :)
Very easy to sign up and great prices !
Insurer: Trupanion Canada
By: Chelsea
Always pay in a tiny manner.
Always pay in a tiny manner. Staff is great to deal with. Very satisfied
Insurer: Trupanion
By: Donna