Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


Verified December 17, 2021

I did have the claim declined initially as apparently the person who went over it made an error and as well it wasn't linked to a previous claim for the same issue.

I did have the claim declined initially as apparently the person who went over it made an error and, as well, it wasn't linked to a previous claim for the same issue. However the person I spoke to about it was very nice and very helpful, my vet had to call and everything was cleared up and covered. Which was a smoother process than I thought it would be. My only disappointment is that it doesn't cover office visits at all which is usually a big chunk of the bill (in this case $200) but I certainly was happy to have the coverage when I needed it.

Insurer: Trupanion Canada

By:

Useful
Verified December 17, 2021

I was told when I joined approx.

I was told when I joined approx. 6 1/2 years ago that after $250.00 deduction it's free. But you didn't say it was $250. for each part of her body and a 100 different ailments. There is no reason to pay every month. I should just put the $40.00 in the bank in a seperate account.

Insurer: Trupanion Canada

By:

Useful
Verified December 17, 2021

Sign up process

The process was relatively simple but in the end I was not sure if I still was receiving the free trial or I was opted in and paying effective immediately.

Insurer: Trupanion Canada

By:

Useful
Verified December 17, 2021

Trupanion has certainly given me peace of mind knowing if my dog gets sick or as in my case an injury that required surgery we have assistance with the financial coverage that makes this ordeal a lot more feasible.

Trupanion has certainly given me peace of mind knowing if my dog gets sick or as in my case, an injury that required surgery, we have assistance with the financial coverage that makes this ordeal a lot more feasible.

Insurer: Trupanion Canada

By:

Useful
Verified December 17, 2021

Love Trupanion

Love Trupanion

Insurer: Trupanion

By:

Useful
Verified December 17, 2021

Making claims for veterinary care is very easy.

Making claims for veterinary care is very easy. No stress to get the claims filed and paid.

Insurer: Trupanion

By:

Useful
December 16, 2021

SCAM>>>> SCAM>>>>SCAM>>>>

Paid for the top coverage....$104 per month. Never filed since signing up...just paid. Had my dog develop a hormone problem. Will not cover it because they are saying it's dermatitis. She is on medication for a hormone imbalance...but I can dispute it. They will DENIGH EVERYTHING AND MAKE YOU WORK FOR YOUR PAID COVERAGE!!!! GARBAGE COMPANY! Must be others, perhaps a class action suit is necessary.

Insurer: Embrace

By: Shannon

Useful
Verified December 16, 2021

I love Trupanion and am happy to have had it for the life of my little daxie.

I love Trupanion and am happy to have had it for the life of my little daxie. I find the service generally quick and efficient. There are a few things I think that should be covered that are not (like fees for taking the blood are not covered where the tests themselves are - this does not make sense or seem right to me.) I also am shocked at how fast the yearly premiums raised to over double what we initially started out with - whatever reasons they have for increasing the costs doesn't diminish the shock of this increase. In the long run over the life of our dog we have likely paid more in premiums than we have collected in claims but that is the way insurance works and we are happy to have had it. Staff have ALWAYS been wonderful and helpful.

Insurer: Trupanion Canada

By:

Useful
Verified December 16, 2021

Best around on paper. We'll see in time if it's warranted.

It was simple online, but i decided to call anyway. I was given a questionable answer to my question: "Why is your phone price higher than my online quote from yesterday?" She answered, our rates increased a few dollars... That's where you lost 3 stars. On my second call, the CS rep told me why... It was because the "race" was different between my 2 quotes (Yorkipoo vs Yorkshire Terrier) which makes sense.

Insurer: Trupanion Canada

By:

Useful
Verified December 16, 2021

Best insurance I ever had

Best insurance I ever had

Insurer: Trupanion

By:

Useful

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