Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


Verified December 15, 2021

Your website was easy to navigate and the payment was very prompt with thorough benefit explanations.

Your website was easy to navigate and the payment was very prompt with thorough benefit explanations.

Insurer: Trupanion

By:

Useful
Verified December 15, 2021

Excellent customer service and premiums

Excellent customer service and premiums

Insurer: Trupanion Canada

By:

Useful
Verified December 15, 2021

Our very first claim is being denied as a pre-existing condition so need to go through the appeal process.

Our very first claim is being denied as a pre-existing condition so need to go through the appeal process. Not a great introduction to the policy, and quite frankly supports why debated getting a policy - that the insurance company will always find a way to deny a claim.

Insurer: Trupanion Canada

By:

Useful
Verified December 15, 2021

Because there are inconsistencies in what you told me to sign up that you would cover versus what is happening now.

Because there are inconsistencies in what you told me to sign up that you would cover versus what is happening now. I feel like I was sold a bit of a bill of goods; I was completely clear in my expectations when i signed up, $297/month later and almost nothing is covered. That's a problem.

Insurer: Trupanion

By:

Useful
Verified December 15, 2021

Very easy and quick

Very easy and quick

Insurer: Trupanion

By:

Useful
Verified December 15, 2021

Very caring and prompt with payment not overly expensive and well worth the cost!

Very caring and prompt with payment not overly expensive and well worth the cost!

Insurer: Trupanion

By:

Useful
Verified December 15, 2021

Affordable

Very easy and affordable options.

Insurer: Trupanion

By:

Useful
December 14, 2021

Continue to automatically increase cost every year by 26% for each pet

They continue to increase the price by 26% each year - from 3 to 4 years of age cat. I can't image how expensive it will keep getting in the future. When I make an estimate for a new pet same age and breed, it comes out much cheaper then on the phone, they say they have to charge me higher because their rates go up every year... Planning to switch plans.

Insurer: ASPCA

By: Lauren

Useful
Verified December 14, 2021

Life Saver!

Trupanion has really come through for our puppy. We discovered he has a liver shunt and Trupanion has made our decision making easier knowing they are there to help! I am so happy I decided to stick with the insurance after my free month trial and will continue to keep insurance on each new dog we get!

Insurer: Trupanion

By: Jennifer

Useful
Verified December 14, 2021

Customer service reasonable cost ability to customize coverage peace of mind.

Customer service, reasonable cost, ability to customize coverage, peace of mind.

Insurer: Trupanion

By:

Useful

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