Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,030 total
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Worst experience of my life
The worst costumer service of my life. Karissa took it upon herself to yell at me when she couldn't provide evidence of the "actual cost of care" which she cited as the reason to increase my rate by 200 per month.. she stated the cost of care was more in the new city I moved to 3 years ago...which is not true at all. In fact the cost of treatment is less here than it was in the previous town I lived in. I offered to get three quotes for the actual cost of treatment from both cities and she refused this demanding the "actual cost of care" was not going to reflected in quotes from the actual cost of care. So I cancelled and went on to find out they base all their rates on policies that are not supported by evidence.
Insurer: Trupanion
By: Stacie
Thankful for ASPCA pet insurance
We decided pretty randomly to get pet insurance for our younger pup. Our senior pup had been having health issues, and we wanted to at least have our younger dog covered just in case, as our senior dog had been costing us a pretty penny. I am thankful we decided to get ASPCA pet insurance, as our younger dog ended up having health issues as well, and ASPCA has reimbursed us without issue, for both kidney issues and a mass that needed surgical removal. The plan we have for our dog also covers kidney diet food, which can be very pricey. It has really given us peace of mind. Thanks ASPCA for all you do!
Insurer: ASPCA
By: Jaime
The staff I have interacted with are personable and knowledgeable.
The staff I have interacted with are personable and knowledgeable. The coverage and costs seem like a fair deal.
Insurer: Trupanion Canada
By: Diana
I wasn't aware of the PER CONDITION deductible and therefore no longer know if this is worth the price
I wasn't aware of the PER CONDITION deductible and therefore no longer know if this is worth the price
Insurer: Trupanion
By: Denise
Never go without Trupanion Pet again
Very easy, great to be able to take care of my 14 year old dog without financials coming into play.
Insurer: Trupanion
By: Pamela
Trupanion rocks!
Fast easy access to upload documents and stay in the loop of your claims
Insurer: Trupanion
By: Bridget
Insurance plan
Website is neat and understandable, insurance plans are affordable and straight forward. Definitely the best bang for your buck when comparing other companies.
Insurer: ASPCA
By: Steve
CCL Surgery hassle free
After a significant knee injury which required serious pre-op care, an operation, and post-op care Trupanion did not hesitate to help with the process. The surgery pre-authorization quote, which was a several thousand dollar expense, took all of the stress out of the billing process. It was a great comfort to go into such a procedure without having the insurance coverage remain an unknown. We have already highly recommended trupanion to friends and will continue to do so.
Insurer: Trupanion Canada
By: Joshua
Consumer friendly
Itâs expensive but very, efficient and consumer friendly!
Insurer: Trupanion Canada
By: Kathy
Thankful for the Care When Needed
Very thankful to have Trupanion when we need it. When times are good you donât worry about Vet bills but when there is a bump in the road the bills for quality care can really add up. Trupanion gives you peace of mind knowing we can get our girl the care when needed. Thank you much appreciated!
Insurer: Trupanion Canada
By: Sherri