Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Is good the Insurance but too Pricie
So, my dog has been insured for almost 11 years now and at the beginning I paid $34, now I have to pay $216, it's terrible, I pay more for my dog than for myself. I have the 80/20 plan.
Insurer: Healthy Paws
By: margitta
Latest 1 comments
We appreciate your being a part of the Healthy Paws family and are glad we have been able to provide coverage for your claims for the past 11 years. We realize no one likes any form of premium increase. We understand your concern and would be happy to review your account and discuss your premium increase with you in greater detail. Please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that go into your premium increase.
Hip Replacement
Was easy to use and payment was relatively speedy. Overall super satisfied!
Insurer: Pets Plus Us
By: Marty
Excellent Insurance for a Medically Complex Pup
We signed our Goldendoodle, Emerson, up for Healthy Paws Insurance when we brought him home as a puppy four years ago, and we are beyond happy that we did. When he was about 2.5 years old, Emerson suffered severe acute gastrointestinal distress and was subsequently diagnosed with irritable bowel disease (IBD). This has resulted in multiple hospitalizations as well as expensive diagnostic procedures, which have collectively cost in excess of $20K. The Healthy Paws team has stood by Emerson the entire time, covering virtually all expenses (aside from our deductible). This has allowed us to give our boy the care and love he needs without any worry about the financial consequences of his illness. Moreover, all claims (including very large ones) have been processed in a matter of days. We're very grateful for the team at Healthy Paws and cannot recommend them enough!
Insurer: Healthy Paws
By: Brian
Pretty good pet insurance
They have handled all our claims pretty efficiently, and reimbursement came pretty quickly. When I have contacted them by phone they were always helpful and courteous. It is expensive, but I think all the companies are.
Insurer: ASPCA
By: Diane
Medical for dogs
Vet bills can be quite pricey n you don’t realized the benefits of pet insurance until your pet needs care It’s helps with the burden of the expense
Insurer: Nationwide
By: Joann
Absolute failure on all levels - DO NOT use this insurance company
I wish I had contacted the BBB and read their reviews before signing up with Pets Best. They are awful. I have had one simple claim in the past year since starting this policy. I was told when I signed up that claims are processed within 15 days. After 30 days for this claim, I started calling and was told that it is actually 42 days. No one could tell me if/when my claim would be processed. Every phone call to customer service involved 30 minutes + on hold. Customer service reps know nothing and are not helpful whatsoever. After repeated phone calls with no resolution and no end in sight, I opened a case with the BBB. Several days after that I received a letter from Pets Best letting me know my rates are increasing 45% at renewal next month. When I signed up I was told to set up direct deposit so claims would get paid out in 1-2 days. I did that, yet my payment took a week. I cancelled my policy the day my reimbursement hit my checking account. This is a horrible company and I am shocked they are still in business. Do not use this company! I will be sure to spread the word.
Insurer: Pets Best
By: Sue
Trupanion is totally worth the cost of peace of mind.
After paying out thousands for pet care we finally decided that pet insurance was the way to go. Our Chihuahua is 16 and in really good health but on Sunday I knew there was something seriously wrong. She couldn’t urinate. Never even had a urinary tract infection that we were aware of. Rushed her to the animal emergency hospital where they confirmed that she had stones blocking her bladder. Estimate for care and surgery $10,000-$13,000. I knew we had Trupanion and didn’t think twice about how we were going to afford treating her. We paid our deductible and Trupanion paid the rest directly to the animal hospital. Otherwise, we would have to had close to $10,000 that day to treat her. None of us think this would happen to us but I witnessed other pet parents trying to pay their bill with multiple credit cards and debit cards that day. We made a very wise decision to get pet insurance and to pick Trupanion.
Insurer: Trupanion
By: Sally
Beware of policy wording - read fine print
This company has very misleading advertising. They claim to cover 90% of the bill but they don't cover taxes or exam fees! Where I am taxes are 13% which means they cover 77% at best. They claim to not raise premiums based on age but it's clear from reviews you can expect a 50-100% increase when the dog is a few years old. (I feel they rely on cost sunk fallacy.) They don't cover dental extractions if your dog is a heavy chewers or doesn't get frequent cleanings. The deductible is per illness so if your dog starts vomitting after an emergency vet visit you will still be on the hook for the deductible again. Cancelling wasn't too much of a hassle. I cancelled almost immediately after signing up. Hopefully it gets processed quickly.
Insurer: Trupanion Canada
By: Nicole
Healthy Paws is wonderful.
Healthy Paws is the best pet insurance provider for my 2 fur babies. Both have had significant health issues (one had 2 torn CCL and one had a spinal stroke that left him paralyzed in his rear legs for several months). We wouldn’t have been able to provide the needed care for both of them without Healthy Paws. For our paralyzed pup, Healthy Paws also covered rehab services. Very quick claims processing and payout process. Cannot say enough positive things about the coverage and service.
Insurer: Healthy Paws
By: Christine
Sneaky clauses
Apparently the policy excludes conditions that arose in a prior policy year, even if you were insured with PHI at the time. What a scam! I’ve never heard of any insurance working in this manner. Our dog developed a cyst in April but our policy renewed in May. By the time he was seen by a specialist, who is recommending surgery, we were into a new policy year and therefore this is considered a pre-existing condition so none of the specialist fees nor surgery will be covered even though we were insured the entire period. Make sure your pets’ illnesses occur in isolated years otherwise your claims won’t be paid! How ridiculous! I’m sure it’s clearly written in our policy (the lawyers would have made sure of that) but this is so contrary to how I’ve ever experienced insurance that I didn’t notice that restriction. It’s totally understandable if the condition arose before we got insurance but this is nonsense.
Insurer: PHI Direct
By: E