Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


Verified March 16, 2022

Trupanion claims experts are awesome!

Trupanion claims experts are awesome! The very fast turnaround in paying claims cannot improve..it's fast and effective. I rated an 8 instead of 10 because 1) the yearly increases to the pet's insurance seems to be Trupanion's way of taking advantage of the pet owner. They know we can't change insurance carriers due to exclusions other carriers would place on a new policy for an older pet, so we feel stuck with insurance rates that are more than I pay for my health insurance. 2. For the amount we pay for our pet's insurance Trupanion should offer some health maintenance coverage for the pet, eg, teeth cleaning annually or once every two years.

Insurer: Trupanion

By:

Useful
Verified March 16, 2022

I am very happy with the quickness that claims are settled and with your friend customer service staff.

I am very happy with the quickness that claims are settled and with your friend customer service staff. I am disappointed though, that your coverage does not include exams as this is turning out to be a big part of the expense with my cat's current condition. Other than that, your services are great.

Insurer: Trupanion Canada

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Useful
Verified March 16, 2022

A Simple and Easy Setup!

I loved how easy it went and how easily it was to adjust my options and see how my monthly amount would change. I didn't have to go through a person and talk about all the different options, it was all there plain to read on the site. That's what I like!

Insurer: Trupanion Canada

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Useful
Verified March 16, 2022

I choose this score cause everyone that I have spoke too is very helpful.

I choose this score cause everyone that I have spoke too is very helpful.

Insurer: Trupanion

By:

Useful
Verified March 16, 2022

Less than I thought would be covered is.

Less than I thought would be covered is...other plans pay better and cover more, I just chose Trupanion because my vet suggested it

Insurer: Trupanion

By:

Useful
Verified March 16, 2022

While I haven't used the insurance I am very grateful to have it and know that I can provide my Squeaky with good medical attention if and when she needs it.

While I haven't used the insurance I am very grateful to have it and know that I can provide my Squeaky with good medical attention if and when she needs it. It's very expensive but it provides peace of mind. All the Reps at Trupanion have been so nice and extremely helpful which is wonderful.

Insurer: Trupanion

By:

Useful
Verified March 15, 2022

Great customer service!

Great customer service!! Your rates are a little high, almost double since I started with you back in 2007.

Insurer: Trupanion Canada

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Useful
Verified March 15, 2022

I totally believe in pet health insurance.

I totally believe in pet health insurance. They are family and I don’t want to question whether to do something because of cost. We insure our homes (might burn down?) cars (crash?) our own health (?) why wouldn’t you insure your beloved pets? The first years you don’t expect anything major and so you pay lower fees. Our beloved Sammi (Samantha) has lived twelve years without any major illness. Now she has cancer. We have taken her to specialists and tests to decide on best course. Sadly we know we have to see her out comfortably. Luckily we weren’t having to crunch numbers or worry about that beforehand because Trupanion gives pre-approval for treatment plans. Yes we paid for some consultation. Would maybe like some kind of adjustment when dealing with ongoing chronic or terminal illness. But overall I am and will continue to have Trupanion for my Pets health coverage.??????

Insurer: Trupanion Canada

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Useful
Verified March 15, 2022

Very friendly agents and reasonable policies

Very friendly agents, and reasonable policies

Insurer: Trupanion Canada

By:

Useful
Verified March 15, 2022

In the interest of full disclosure I work at Trupanion.

In the interest of full disclosure, I work at Trupanion. BUT, even if I didn't, I'd still recommend it because this coverage has saved my kitty's life. I love that our clinic can take direct payment, they're always happy to use it because they know Tru is going to pay them. I just pay the difference to them. I always appreciate our claims team handling things quickly, even on the rare occasion I have to send in a claim on my own. :)

Insurer: Trupanion

By:

Useful

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