Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,413 total


August 15, 2024

Great Pet Insurance!

MetLife did an awesome job processing my claims and reimbursing me any money that I paid out of pocket. But please keep in mind 1: You have to pay out of pocket the day of the visit. 2: the claiming process states 5-10 business days for processing but takes more like 15-20 business days (just have some patience). 3: Having a pet is expensive so have a rainy day fund just in case. Other than that the customer service representatives are amazing and very understanding. You get what you pay for so a good tip: Don’t pay for a cheaper premium plan. Pay for a more expensive one so you’re not paying so much out of pocket during your pet visits. The reimbursement will come in handy later on so you don’t feel like your pockets are completely empty.

Insurer: MetLife

By: Miya

Useful
August 11, 2024

Thank goodness we got insurance when they were young

We have 2 beautiful Frenchbull dogs (sisters) Xena and Lola. Lola is our 10 thousand dollar girl as she had a few expensive medical issues in her 5 years thankfully we can rest easy knowing we have insurance to help us with these big expenses but even with the expensive vet bills we wouldn’t change a thing as they light up our lives everyday with there crazy personality’s .

Insurer: Pets Plus Us

By: Reva

Useful
August 08, 2024

Such a relief

Our dog was hospitalized 5 nights for severe GI issue. Thankfully he is home & recovering well, such a relief. I submitted his $8k bill online to Trupanion on Sunday (took 1-2 minutes to do so) & Tuesday morning my 90% reimbursement was deposited in bank. Seamless excellent insurance!

Insurer: Trupanion

By: Kathy

Useful
August 08, 2024

Met Life has been Amazing- Totally recommend them

I have had Met life for both my sibling dogs for 8 years and have had 0 trouble with getting my claims paid. Total transparency. When I have called with questions they have been super friendly and always explained things in a manner I totally understood and was ok with as per my policy that I picked. My premiums did go up and down per my use of them as insurance does remember. But I highly recommend this insurance company and will get them again when we get other dogs in the future.

Insurer: MetLife

By: Tracey

Useful
August 07, 2024

Fantastic pet insurance!

I have now insured two dogs with Healthy Paws and feel this is a fantastic company. When my previous dog got sick, Healthy Paws checked in on her and was fantastic about covering all her medical needs. And again with my newest dog, Healthy Paws has been covering his disc issues without any issues. They even cover chiropractic treatments and water therapy!! It is better than my human insurance!

Insurer: Healthy Paws

By: L

Useful
August 06, 2024

Healthy Paws is Amazing!!

I cannot say enough good things about Healthy Paws. They have been awesome, and I have to commend this company and all of its' team members for their caring, compassion and processing of claims in such an expeditious manner. One of the reasons I chose this company is because they have no maximum limits on any single condition, reimburse you based on your actual veterinary bill and cover congenital and hereditary conditions as long as they were not pre-existing prior to coverage. My Frenchie recently had eye surgery and having the insurance made it so much easier to have one less worry and allow me to focus on her and her recovery without worrying about the cost. They processed the claim within two days which is incredible, and the funds were in my account in no time. In addition, they reached out to see how she was progressing after her surgery. I am truly beyond impressed and would never ever consider another insurance company for my fur babies. Thank you, Healthy Paws!!

Insurer: Healthy Paws

By: Linda

Useful
August 06, 2024

Easy to use!

Competitive price, friendly staff, an app that’s super user friendly, quick response after filing a claim. What’s not to love about lemonade?

Insurer: Lemonade

By: Carl

Useful
August 06, 2024

Pet Life Saver

We have had some close calls with our 2 cats ! It has costs a fortune to keep them alive. My husband had other pet insurance, which covered nothing at a very high price. We heard about Met Pet Ins. took a chance, and it was the best ever move!!! MET PET PAYS IT ALL!!!! So thankful for it. If anyone cares about their pet ,GET MET PET INSURANCE !!!!

Insurer: MetLife

By: Linda

Useful
August 05, 2024

Good product

Lemonade is easy to use, quick to respond, and reimburses covered services promptly. We're glad we insured Maisy with Lemonade!

Insurer: Lemonade

By: Steve

Useful
August 04, 2024

Buyer Beware!

We have been w/ Healthy Paws for 7 years, claim free. Monthly payment start at $33 per month. 7 years later $255. Same pet, same vet, same claim free history. As your pet ages, Healthy Paws will continue doubling your coverage, forcing you to drop coverage. Healthy Paws customer service says rates changed due to astronomical vet increases (our vet was 7%) and also blamed ourstates insurance regulators (we checked, they do not determine our increases), so it chalks up to a greedy insurance company and their profit margin. Buyer beware insuring older pets

Insurer: Healthy Paws

By: Peter

Useful
Latest 1 comments
Posted: | By: The Healthy Paws Team

Thank you for being part of the Healthy Paws family since 2017. Premium increases are influenced by two primary factors, the increased age of your pet and the cost of veterinary care services reflected in claims paid in your specific state. Your premiums have gone up since total claim payments to pet parents, among other things, have increased faster than premiums paid by all pet parents in your state. As a result, the premiums for insurance for all pets in your state need to be increased so your insurer can continue to provide this type of insurance. Premiums are determined based on the rates and rating rules filed with, and approved by, each state’s insurance regulator, which reflect the cost of treatment advances in veterinary medicine, and characteristics of the individual pet, in addition to the overall claims experience for the program within the region where the pet resides. We include premium increase information within the "Frequently Asked Questions" page of our website.

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