CityVet | Kallison Ranch

First time coming here and I have to say I will continue to come to this clinic for my other fur babies as well. I brought my fur baby Apollo for his ear infection and they helped me out so much knowing how aggressive he was being and how anxious he was. They didn’t turn me away like other places have and they were willing to work with me and also affordable prices. Dr.Gaines seemed very knowledgeable and the tech I believe her name was Tiffany they were both so awesome. And the ladies in the front were amazing and super nice. Customer service and the service I had today was the best. I will definitely recommend

posted: 04/16/2024

Really enjoyed my visit here!! The people are very friendly and helpful, and I enjoyed interacting with the vet. He answered all our questions with positive explanations and good info for going forward. And my visit was on time with no extended waits either in the foyer or the exam room. I also felt the prices were reasonable. I have been moving my pets over to this vet for two reasons....one, they are MUCH closer to me, and two, the fees are a bit less than the big animal hospital which has been my vets of choice for about 9 years. But the prices have gone up out of my reach at my old vets.

posted: 03/07/2024

Didn't really care for the way they handle appts. Everyone was very nice and i didn't have to wait to long but the technician took me into the"exam" room and asked me what the issue was why i brought my dog in. I tell her four specific issues and she took my dog into the back. I thought i was waiting for the doctor to come in when tech returned with my dog and pushed a rabies vaccine on me which wasn't one of my four things. She then tells me the vet examined my dog and all is well. Door said doctor would be in to discuss. The doctor comes in and started yammering on about my dogs teeth and that she needed a dental which was not one of the four things I asked for. I asked her about my dog shaking her head so often and she said it could be from her teeth? I'm assuming she looked in the dog's ears while examining the dog out of my view but I can't be sure I had other questions but I figured I was not going to push it and I just wanted out of there not my kind of vet appointment. I like to be present when the vet is looking over my dog so I can see they're looking at each issue rather than take it into the back and come back and say they examined my dog. I won't be going back.

posted: 05/01/2024

This place was love at first visit! I just moved to Texas and my pup had a major allergy flare up and needed to be seen. I was able to request an appointment online (sunday) and received a call Monday AM and was able to be seen that day. The facility was clean, the staff was all very nice and compassionate, knowledgeable, and genuinely seem to care for the well being of the animals. At this time, my only concern is their hours of operation as they are closed Wednesday & the weekend, so potential issues over the weekend or if fully booked during the week could pose longer wait times in the future, otherwise I highly recommend!

posted: 02/19/2024

Not very personable. I didn’t appreciate the vaccines being pushed even after I said I would wait on those since I didn’t have my vaccine record on hand. Definitely felt like they were trying to rack the bill up.

posted: 04/29/2024