Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,383 total
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Personal servce, good product, reasonable price
I was impressed that I was able to speak to someone (not AI), they were very polite and helpful and ;your prices/coverage were reasonable and within my price range.
Insurer: Prudent Pet
By: shoppingcartamgmail.com
80% increase with no claims
PetsBest just raised my insurance by 80% when I had no claims in over two years! This is outrageous, and may be related to the fact it was sold to another company last year, so we can expect more denied claims as they try to increase profits. If you have a claim, they will never pre-approve it. Their tactic is "submit and then we'll see", so if they deny it, you will have to spend thousands out of pocket. Only had one claim about three or four years ago, and this was very unnerving. This 80% increase from one year to the next is the last straw. I cannot trust they won't keep doing the same. As it tends to happen, their support team was of no help.
Insurer: Pets Best
By: Paul
Clear pricing and prompt claim reimbursement
The pricing is transparent to choose the level of coverage that fits your financial circumstances. Processing of claims is simple online, and the payment is prompt. I value pet insurance primarily for unexpected large expenses, such as my dog's recent foot surgery. It's nice to know the coverage is there when needed.
Insurer: Spot
By: Barbara Hendrix
I have had Embrace Pet insurance for my Miniature American Shepherd
I have had Embrace Pet insurance for my Miniature American Shepherd since he was 4 moths old. The claim process is easy through their mobile app or their website. If I have any questions I call their customer service and the people are always very helpful. They have walked me through the steps of submitting claims from online providers and phone consultations. I like that they have tiers of coverage that can fit any pet owners budget. The only thing I wish is that the premiums wouldn't continually go up as my guy gets older.
Insurer: Embrace
By: Laurie
Annual Cost Plus Out of Pocket not Worth it to…
The price of the policy as compared to the coverage just doesn’t seem feasible. Paying this much for pet insurance and then still having to come out of pocket for more than half of the visits, doesn’t make sense. Once my policy is up I’ll likely go back to paying out of pocket.
Insurer: Spot
By: Ma Am
Horrible
Horrible. Would not cover a single penny of the expenses for my dog's cancer treatments for the most ridiculous reasons. Stay clear of this place!
Insurer: Embrace
By: Robert Worley
I recently file 2 claims for our dog
I recently file 2 claims for our dog. One for over $700 & one for around $300.I reviewed the claims and I’m only getting back around $400!! Not happy! I’ve been paying monthly payments for about 3 years now! Not happy with those results! I will be canceling your services due to that result!!
Insurer: Spot
By: Marsha Dellamonica
Spot Pet Insurance is the only pet…
Spot Pet Insurance is the only pet insurance we’ve only had for our dog and it’s very easy to use and clear with their pricing and policies. We didn’t get insurance until he was as an adult but we are so happy we did when we did as a precaution as he got older and not out of necessity in an emergency.
Insurer: Spot
By: Alexxe
It took weeks for my claim to be…
It took weeks for my claim to be processed, and then a majority of the claim wasn’t even covered bc it was considered “illness”. My dog had her regular checkup and needed her ears cleaned, nails clipped, etc.
Insurer: Pets Best
By: Michelle Hunter
Easy online service
I am very pleased with spot pet insurance. Having a large breed puppy there are many unforeseen health issues that could happen, and all of them could potentially be very expensive. So far in a little over a year we've had a couple of vet visits that were outside of a regular well check up. With our 500.00 deductible Spot insurance reimbursed us 80% back. It was very easy to file a claim online the check came a couple weeks after the claim was filed. Excellent customer service.
Insurer: Spot
By: Ronnie Gianna