Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,918 total
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Dental denial
Fetch (then Pet Plan) insurance purchased 2018. Vet report submitted and accepted said MILD tartar on canines. No further treatment required by vet. Paid ever increasing monthly amounts over the years (latest increase took the monthly bill to 165 per month) for 90% coverage on $2000 annual claim) Teeth removed in 2023 due to periodontal disease. Claim (for $1,200 after co pay) denied because they claimed she had pre existing condition. There was no pre existing diagnosis, or treatment plan. Please beware of this company. This review is less about the moderatly small amount of the claim, more the concern that they would not have the intregity to stand by their word in the event of a big claim that could be the difference between life and death.
Insurer: Fetch Canada
By: Louise
Great help!
My puppy had gotten into a laundry basket and ate a few socks…took her to the vet to make sure she didn’t have any blockages. I’ve never paid so much money for dang socks before but luckily I had MetLife pet insurance to soften the blow of that visit.
Insurer: MetLife
By: Christina
Roxanne
Fast, affordable and convenient
Insurer: Trupanion Canada
By: Roxanne
Fairly quick turnaround for reimbursement Friendly customer service Good website access fairly good coverage tho expensive
Fairly quick turnaround for reimbursement Friendly customer service Good website access fairly good coverage tho expensive
Insurer: Trupanion
By: Nadine
Trupanion for your loving companion
Good coverage that was highly recommended by my dogâs vet. Easy to sign up and affordable costs
Insurer: Trupanion
By: Vinita
I used to rave about Trupanion - quick processing quick payment and incredibly friendly customer service - real people who answered the phone in a few rings.
I used to rave about Trupanion - quick processing, quick payment and incredibly friendly customer service - real people who answered the phone in a few rings. Until a few weeks ago. Trupanion made an error on my claim and charged my full deductible on medication my dog has taken for years. I've been a client since 2016. Instead of processing my claim after I brought it to their attention and they confirmed YES - it was their error, they said I needed to wait another 2 - 14 days before the adjustor had time to review it again. Its been a week since the error was brought to their attention with no word the adjustor has looked at it. Yet, my premium goes up every year and I have never been late or missed a payment.
Insurer: Trupanion
By: Marijane
Trupanionâs Got You!
They delivered what they promised when I first bought coverage. My dog, Bella had double knee luxation surgery, and, suffered a second surgery on one leg due to a complication and all was handled in a few days. I ?? Trupanion!
Insurer: Trupanion
By: Kathleen
Dental surgery
Healthy Paws insurance paid for a much needed dental surgery on my one year old Boston Terrier. He had 26 impacted adult teeth removed that presented with dentigerous cysts- a condition covered by our policy. Thankfully 80% of the costs associated with this life altering procedure were reimbursed and that allowed us to focus on comforting our little guy- not the money. Very grateful for good coverage and expedient claim approval.
Insurer: Healthy Paws
By: Jo
Best investment I’ve ever made.
My puppy has had several problems since I got him. . Filing is so easy and reimbursement comes quickly.
Insurer: MetLife
By: Andrea
New Puppy
Comprehensive information on coverage, payment and deductible choices, no yearly deductible and user friendly site.
Insurer: Trupanion Canada
By: Barbara