Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,009 total


Verified November 04, 2022

Insurance Coverage for GSD Allergies

5 years (2017) ago we began our pet insurance experience with Trupanion. We originally bought the insurance for possible future health problems associated with German Shepherds, but had to start using our insurance when our girl was diagnosed with allergies. Since 2018 Trupanion has paid the 90% of treatment of allergies every month. We appreciate the friendliness of the staff and the prompt claim payments. Thank you very much.

Insurer: Trupanion

By: Margie

Useful
Verified November 04, 2022

Trupanion insurance for dogs

I appreciate how easy it is to submit a claim, and I plan to continue using Trupanion due to the competitive pricing.

Insurer: Trupanion

By: Lindsay

Useful
Verified November 04, 2022

Great first experience.

The claims went in with no issue and cheque (My preference) arrived within less than a week. As long as my premiums are not increased (as was promised) this is a great step up from my previous insurer.

Insurer: Trupanion Canada

By: Cesar

Useful
Verified November 04, 2022

Satisfied Customer

The experience couldn’t have gone more smoothly. To have direct billing makes all the difference. Very satisfied customer!

Insurer: Trupanion Canada

By: Jacob

Useful
November 03, 2022

ASPCA Pet insurance did NOT honor my claim!

I paid ASPCA $1,729.64 over a 2 year period and when I finally submitted a claim for $616, ($500 deductible and 80% of the balance), they would NOT honor the claim. After my deductible, they would have ONLY owed me approximately $92. I Cancelled before they STOLE one more dime from me!

Insurer: ASPCA

By: Ken

Useful
November 03, 2022

They were a godsend for our fur baby!

I've had pets best for going on 3 years now but have only really used them for the first time this year. My experience has been positive so far! We fell into some issues with my sweet girl that seemed to just snow ball from one issue to another. I had to put in several claims over the course of this year to cover tests and procedures, and Pets Best paid them all out to me aside from the copay, deductible and the small things they dont cover that i knew about. My insurance was for 90% coverage. The claim speed can vary. Some claims take longer at times. I think the most i had to wait was about 5 weeks, and that was in part due to my vet being slow on documents. The fastest was in 1 week. In the end, they covered the expensive care and tests and for that I'm so very grateful!

Insurer: Pets Best

By: ERICKA

Useful
Verified November 03, 2022

is it worth it?

I am paying quite a bit each month, and I never seem to get anything back. Considering cancelling the program

Insurer: Trupanion

By: Mary

Useful
Verified November 03, 2022

Great customer service!

The person I spoke with was fantastic. She really helped me feel like I was making a smart decision to go with Trupanion and she helped me figure out what I wanted to do for a deductible. I felt like my situation and dog's needs mattered and she was helpful and unpushy. So I am, so far, glad to become part of the Trupanion family.

Insurer: Trupanion

By: Cynthia

Useful
Verified November 03, 2022

Friendl

Very well explained and common sense says use it IF you can afford it. We’ll see!

Insurer: Trupanion

By: Julie

Useful
Verified November 02, 2022

Best Pet Insurance ever!

Everything about Trupanion is amazing!! Fast, trustworthy & the biggest money saver EVER!!

Insurer: Trupanion Canada

By: Erika

Useful

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