Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,383 total
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Extremely satisfied
I’ve been using Met Life for my cat’s coverage, and I’m genuinely impressed. The claims process has been consistently fast—each time I’ve submitted a claim, I’ve received updates and reimbursements much quicker than expected. It’s reassuring to know that when my cat needs care, the support is prompt and reliable. The website is also a standout feature. It’s incredibly user-friendly, making it easy to file claims, check coverage details, and track reimbursements. I appreciate how intuitive the layout is—no digging around for information or getting lost in confusing menus. Overall, I’m very satisfied with the service. It’s efficient, accessible, and gives me peace of mind knowing my cat is well protected.
Insurer: MetLife
By: NDT
Peace of mind
Having Pumpkin Insurance is very helpful, knowing that most of my cats appointments are covered. The cost of everything is going up, and it’s nice to know I have a cushion, in case my cat needs more than a checkup!
Insurer: Pumpkin
By: Patricia
Happy until now
I've been very satisfied with this company until now. They have been insuring my husband's service dog for 11 years. The cost suddenly shot up, they said it was due to inflation and the dog's age. He's had few problems in this time, and it seems that their rates should continue in his senior years. I can no longer afford this company.
Insurer: Embrace
By: Paula Young
Claim process
Submission of a claim was fairly simple. When additional information was needed they reached out to the provider. I had to take Jack to an emergency vet as our normal vet does not have night hours. I received an Email telling me how much of my claim was approved with little explanation. With a vet bill of over $1100 I felt the reimbursement of slightly over $300 was on the low side. Still I’m glad I had insurance to get some money back
Insurer: Embrace
By: John Druckenmiller
Wonderful service from Yunelly
Wonderful, personalized professional service from a caring professional - her name was Yunelly. She explained to me that if I did nothing, our two cats that are now 14 years old would be having a near double increase in their monthly premium. She went over alternatives and how to reduce the premium and explain how come the rate was going up? I kind of understood why most of it was going to be, but I really need to be honest was a bit shocked at the amount of increase! You have to admit we really treat our babies like humans anyway it’s pretty much the same cost as a human healthcare insurance when they get older. Anyway, she was wonderful and help me make a decision on how to move forward.
Insurer: Embrace
By: Melanie Drazkowski
Very satisfied
Very happy with my coverage. You are quick with payments with no hassles !
Insurer: MetLife
By: customer
Metlife Pet
Great value for price paid; reimbursements handled very well too!
Insurer: MetLife
By: customer
Pleased
I am pleased for the most part with everything but I was disappointed in the coverage for the yearly heartworm and parasite test.
Insurer: Spot
By: Kathy Macdonald
Reimbursement is quick
Reimbursement is quick, Which helps me provide more care for my dog Mylo. Having Met Life Pet is well worth it knowing my pet will be taken care of with any need.
Insurer: MetLife
By: Cyndi Coughlin