Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,383 total


October 25, 2025

Fetch has the benefits and Josh gave great customer service that we were looking for! Josh was our star of the day!

The company has the services we want at a price we can afford. We had Spot Insurance; however, we did not have the benefits we wanted. The waiting period is extended by one day; however, since our Miniature Schnauzer is a healthy little guy, it is not a problem.

Insurer: Fetch

By: Hermina Wilson

October 25, 2025

Grateful to have metlife for ny boy …

Grateful to have metlife for ny boy He has been very sick and if it wasn’t for having MetLife I don’t how I would afford to keep trying to get him back to his perfect ole self. And he is young so this has been a lifesaver

Insurer: MetLife

By: Patricia Leonard

October 25, 2025

My experience with Sonnet Insurance has…

My experience with Sonnet Insurance has been great, the process is fast, simple, and fully online Everything was clearly explained, and the Customer service was quick to respond and very professional.

Insurer: Sonnet

By: Sohrab Raufi

October 25, 2025

Not satisfied in continuing with Embrace

My dog had to have a tooth removal and a representative told me it was probably covered up to 75%. Embrace didn’t support 1 %. Also, an upgrade in coverage cost doubled.

Insurer: Embrace

By: Craig Hunnewell

October 25, 2025

Glory's Pet Insurance

We are thankful we purchased an insurance policy for our kitten. It has saved us money when she become sick or had random non serious issues come up over the first 2 years. Thank you Metlife for making it easier for us to get our cat the care she needed!

Insurer: MetLife

By: The Barth Family

October 25, 2025

I've been with Pumpkin for five yearss…

I've been with Pumpkin for five years and getting this insurance for my senior cat was the best decision I ever made. Well, except for adopting my cat. I've never had a problem with getting reimbursed for any invoice. Whether it's a couple of hundred dollars or thousands. I put in three claims a couple of weeks ago after my cat needed bloodwork and x-rays at her regular vet. I then needed to bring her to the emergency hospital later the same morning for an ultrasound and echocardiogram and that visit was close to a couple thousand dollars. Then there was a claim for a couple hundred dollars for her regular medication. I was amazed that Pumpkin expedited the emergency hospital invoice and I was paid in under 10 minutes. I am truly grateful that Pumpkin allows me to be able to give my now 19 year old cat the best care.

Insurer: Pumpkin

By: Marilyn

October 25, 2025

Your premium prices are too high and…

Your premium prices are too high and the amount you pay towards a vet bill is insufficient.

Insurer: Spot

By: Kelly Tabor

October 25, 2025

Make sure it’s right for you

Our dogs are generally healthy and haven’t had any big issues. However the denial claims have been more frequent than not and they automatically disqualified our golden retriever for anything related to hip dysplasia and denied our rescue mix for a wellness benefit without cause. I have regrets having been with Petsbest from the start. Our GR’s premiums is now 400 a month which is the same as mine! A 100 dollars a month increase from last year. We are likely to now cancel our insurance with Petsbest. I am disappointed that we have to do this.

Insurer: Pets Best

By: Young Choo

October 25, 2025

Exceptional Pet Insurance Experience with MetLife!

MetLife has truly impressed me with their pet insurance services. The entire experience, from signing up to submitting claims, has been remarkably smooth. I found the registration process incredibly easy and user-friendly, which set a positive tone from the start. When it came to submitting claims, I was pleasantly surprised by the efficiency of the system. The turnaround time for processing my claims was exceptional; I received a refund within 24 to 48 hours, if not even quicker. This level of service not only alleviated my concerns about financial burdens related to my pet's health but also reinforced my confidence in choosing MetLife. Overall, I’m giving MetLife an outstanding rating for their pet insurance due to their seamless process and rapid response times. Highly recommended for any pet owner looking for reliable coverage without the hassle!

Insurer: MetLife

By: Yuri

October 25, 2025

The app is very easy to use and…

The app is very easy to use and reimbursements are fair

Insurer: MetLife

By: customer

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