Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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MetLife is Amazing for Maltipoos!
This is our first pet insurance ever. We decided to choose this one because of great reviews and affordability comparing to others. First of all, I think it’s important you get the “Preventative care” add-on as it covers the regular visits, vaccines, and routine (including dental and neutering). After that make sure you download and register in the app. From there submission of the documents and the whole process for claims is a breeze! You just upload the receipt from the vet and that’s it! First time, you need to upload the 12-month doctor’s notes only once. Review of the claims is slightly longer than they say but we we don’t mind as every claim was approved and we were not bothered during the review process. If needed they will reach out to the vet directly. Our friends had other providers and always had issues but MetLife was always there for us and we will keep this insurance forever. Thank you, MetLife!
Insurer: MetLife
By: Stanley
Pet Insurance
I have used Nationwide Pet Insurance for all three of my mastiffs. I find them affordable, helpful and very quick at processing claims. They also offer wellcare coverage as well as major medical
Insurer: Nationwide
By: Kathy
Wellness Only Claim
I’ve only used the wellness portion of my coverage but was very happy to get $ off that portion of the bill.
Insurer: Pets Best
By: Kathie
Don't go without!!!
Game changer. We have 3 dogs, all of them have a plan with Healthy Paws. Recently, one of our dogs underwent a major surgery that was extremely expensive. Decisions have to be made quickly and cost is always a factor. However, that's why we got insurance in the first place. Healthy Paws covered 80% within about 10 days of the initial claim and continue to cover 80% of her medications afterwards. Their customer service is excellent and they genuinely care about your pets. We are so grateful for everyone at Healthy Paws. I wish human health insurance was this good!!
Insurer: Healthy Paws
By: Gina
Reimbursed as Expected
I had just got a new puppy, did my due diligence, reviewed several pet insurance carriers and decided Fetch provided the best for me and my budget. As required I submitted all her records including an initial vet check for overall health. A month after I got her she got her back leg caught in a chain link gate and broke her tibia growth plate. I submitted all the required documentation and approximately three weeks later received the expected compensation (less $300 deductible and 20% not covered). About six weeks later she went for her follow up X-ray and check up. I submitted the paperwork and as it was to an existing claim, reimbursement only took a few days. Overall, they paid out $6,000 without any hassle. Highly recommend.
Insurer: Fetch Canada
By: Anne
Worst insurance, horrible customer service
I paid $85 a month for this insurance. After spending over $10,000 in medical care, they have paid a total of $50. Even after my dog died, they tried to keep billing me. They take months to process claims. My dog died a month ago and I am still waiting for her final emergency visit to be processed. If you are adopting a rescue animal that isn’t in perfect health, they will exclude everything. Waste of money and horrendous treatment. Never using this insurance ever again.
Insurer: Pets Best
By: Rachel
Trupanion is a lifesaver, I recommend it to everyone!!
I signed up with Trupanion while my cat was still decently young and healthy, and I am so glad I did! As he's gotten older, he's started to have problems with his kidneys, requiring more and more medication, and now, regular subcutaneous fluids. Trupanion has been covering a huge chunk of the costs for what he needs, making it so much more affordable to take care of him. His base expenses are currently ~293.01/month CAD, but without Trupanion, that would be ~488.03/month. Trupanion has also covered huge portions of emergency vet visit costs, most recently, $413.44 towards a $679.38 visit. Without Trupanion, caring for my cat would have been prohibitively expensive. I appreciate that they essentially allow me to buy more time with my sweet little old man. I am recommending them to everyone I know, I seriously can't recommend them strongly enough. Every veterinary clinic I've been to holds them in the highest regard as well. If you're a person with a pet, sign up with them immediately!!
Insurer: Trupanion
By: Katherine
Love Healthy Paws
Healthy Paws provides exceptional pet insurance. The Healthy Paws coverage is an extremely good value. The best part about Healthy Paws is that they actually cover your pet's medical expenses and don't try to figure out ways to not pay (which was the case with a previous pet insurance company we used). You get true piece of mind with Healthy Paws at a very fair price. Plus the Customer Service representatives are all friendly and knowledgeable.
Insurer: Healthy Paws
By: Peter
Heartbreaking rigidity and poor customer service...
For years, I've been paying nearly $200/month for my older dog. I've never filed a claim once. In July, she suddenly needed serious dental work (a lot to process financially and emotionally). I'm 9 months pregnant, working full-time, and have been juggling a lot. Yesterday, I sat down to formally file the claim. That's when I learned the window closed 2 weeks ago. I had no idea there even was a claim window---apparently this is only after a policy renews. The rep told me my renewal was 6 days after the procedure (seriously, just 6 days!). For that reason, the window kicked in and they won't even consider the claim. Had the emergency happened a week later, there'd be no issues, which is a reality I'm struggling to wrap my head around. I can't begin to describe how disappointed I am with Embrace, or how stupid I feel for giving them so much money over the past few years... The policy doesn't cover preventive care (I have to pay *another* plan for that), only emergencies; so, now that I'm finally facing one, I can't believe Embrace won't consider reviewing it given how close it was to the renewal... This is an unfathomably profitable company. I'm not sure how a business taking in *so much money* from its customers won't even offer an appeals process. There's nothing patient- or client-centered about Embrace. If you're in the unfortunate position of working with them, please do yourself a favor and (1) read through every fine line of your policy, (2) set calendar reminders for policy renewals, and (3) file all claims immediately. Embrace's policies and procedures are designed to make reimbursement as challenging as possible.
Insurer: Embrace
By: Brynne
Absolutely Amazing Company
Trupanion? I'm speechless. They are amazing. We have two dogs and and our insurance we have for them is worth every penny. I would NEVER use any other pet insurance company. Trupanion, you're amazing.
Insurer: Trupanion Canada
By: Peter