Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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If your pet gets sick, get ready to pay through the nose on your premium
Pet's Best likes to use the same line that premiums increase due to your pets age and rising vet costs (that part is ridiculous). But now for the second time, I've had a dog that required more than the normal amount of medical attention. Even with the 80% reimbursement, you still go out of pocket a bit. The problem stems from when the policies are up for renewal. This is the second year in a row where they have nearly doubled my premium and use the "your pet is getting older" response. Truth of the matter is this - the more claims you file, the more your premium is going to spike and they know you can't switch because most insurance carriers won't cover pre-existing conditions. If I was more fiscally solvent it wouldn't be an issue but I just keep getting screwed over every time one of my dogs gets cancer or has a failing organ.
Insurer: Pets Best
By: Eddie
AMANDA 'EXEMPLARY' CUSTOMER SERVICE FOR LADY REDD
AMANDA DEMONSTRATED 'EXEMPLARY' CUSTOMER SERVICE, SHE WAS 'VERY KNOWLEDGEABLE' ABOUT THE VARIOUS BENEFITS FOR MY PARTICULAR PLAN FOR LADY REDD. SHE TOOK THE TIME TO EXPLAIN 'IN DETAIL' ABOUT THE COVERAGES AND AMOUNTS. SHE MADE SPECIFIC RECOMMENDATIONS FOR EACH ITEM COVERED IN LADY REDD'S POLICY, PER MY QUESTIONS AND NEEDS. SHE WAS ALSO VERY 'WARM AND PERSONABLE' IN REGARDS TO MY PET'S PARTICULAR BREED. THE QUOTE IS ALSO AMAZING FOR THE SERVICES NEEDED. AMANDA WAS ALSO EXPEDITIOUS IN GETTING MY POLICY DOCUMENTS SENT OVER TO ME. MY EXPERIENCE WITH AMANDA WAS A 'PLEASURE AND DELIGHT.' I REALLY APPRECIATED CONNECTING WITH AND TALKING WITH HER. SHE WAS 'AMAZING!'
Insurer: Fetch
By: Robin Webb
It’s been a pleasure.
I chose Sonnet because of their Trust Pilot reviews/ rating. 👍🏼 I just signed up and transitioned yesterday. The few chat/ phone reps I’ve spoken to have all been amazing. 😃 Sonnet even included more for $10 less than what I was paying. They also have chat/phone support after 8pm which I’m not used to. The process has been seamless!
Insurer: Sonnet
By: Devin Wilson
STAY AWAY FROM HEALTHY PAWS!
I have senior dogs who have been with Healthy Paws since they were puppies and we were just notified that our rates are increasing by over 400%. Healthy Paws is doing this to all senior pets now, they're trying to get rid of them. It's sadistic. They're now owned by the insurance company Chubb and Chubb ONLY cares about making money, they care nothing about our pets or the promises Healthy Paws made to us when we first opened our policies. Not only are our premiums increasing by over 400%, but they're reducing our reimbursements from 90% to 70% and raising our deductible. Please join the Facebook group called "Senior Pets Priced Out By Healthy Paws" and do a Google search for the dozens and dozens of Reddit threads that so many folks are writing about the BS that Healthy Paws/Chubb is currently trying to pull. It's absolutely horrifying. My monthly premiums are going from the $300's to the $1200's. PER MONTH. Even ChatGPT took a few tries to understand this when I was running my new premium scenarios through it- it kept thinking I meant $1200 per YEAR. This is completely criminal behavior. And don't believe all the fake positive reviews that all these new fake accounts are leaving on TrustPilot- FAKE, FAKE, FAKE. Senior pets are getting royally screwed over by Healthy Paws and Healthy Paws/Chubb COULD NOT CARE LESS. They want to get rid of us. It's so sad because they used to be such a decent company. :(
Insurer: Healthy Paws
By: Schmitt
So far so good in my first year of…
So far so good in my first year of coverage. Pay outs are quick and staff is very friendly
Insurer: Spot
By: Kelly Hanson
Great value
Ive been checking around for company's offering more coverage for less then what I was currently paying. Nationwide was the company that kept coming up and coming up big for savings on pet insurance. Look into nationwide it just might be right for you aswel.
Insurer: Nationwide
By: Jason D Rich
I won't know until I actually USE the…
I won't know until I actually USE the insurnce. I hope I don't need to use the coverage. I do think it is expensive, but I guess that is everything and people should just work until they die to pay for a decen tlive
Insurer: MetLife
By: Laurie thompson
Excellent customer service specially…
Excellent customer service specially when I had an accident claim. One thing not happy with is the yearly significant rate increase even though had not accident claims for past 7 years as a customer with Sonnet
Insurer: Sonnet
By: M H
One of the if not THE BEST Insurance companies!
I’ve been with Sonnet Insurance for several years now, and my experience has consistently been excellent. Getting a quote was fast, fully online, and at the time it was the best rate compared to other providers. Their platform is simple and accessible, and having all my policy documents available online meant I almost never had to call in for anything. The true test of any insurer is when you have to make a claim, and Sonnet proved themselves during the August 2024 Calgary hailstorm. They arranged an inspection within two weeks and used modern technology like drone scanning to capture detailed photos, measurements, and assessments of the damage. The report they generated was thorough and transparent, and they clearly walked me through the reimbursement options. What impressed me most was the speed afterward — once I accepted the settlement option, the funds were e-transferred to me on the same day. That level of efficiency and customer service is rare in the insurance industry. Overall, I’m extremely satisfied with Sonnet Insurance and would highly recommend them for their convenience, transparency, and exceptional claims handling.
Insurer: Sonnet
By: PC