Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,918 total
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Consistency and quality of service
"Great customer service with easy to understand policies and processes for claims. Response times are quick. We have 4 dogs and have been with them for several years because of the customer service and great rates. "
Peace of Mind
"My pets have been insured with Pets Best for 15+ years and I recommend Pets Best to all friends, family, co-workers, anyone who will listen. The premiums are fair, the portal is easy to navigate, the claims process is easy and the coverage is excellent. The peace of mind I have with these policies in place for my pets is invaluable. "
Insurer: Pets Best
By: Susan
Good affordabe coverage...slow to process and pay
I think Pet's Best is a good company. The coverage is great and affordable. Claims are processed fairly, and filing claims is easy. That being said, they are extremely slow to process and pay.
NEVER DENIED
Pets Best has been a lifesaver for me through the years. I never had a claim denied and all claims are always paid in a timely manner. Customer service is top notch. This company is worth every penny of their very reasonable premiums. I would never go anywhere else. I give them a well deserved 6 thumbs up.
First Claim at Pets Best
"After many vet bills with previous pets, and as vet bills have increased over time, I decided to buy pet insurance with my new puppy in 2020. I decided on Pets Best after thoroughly researching many companies. My first claim to Pets Best came as my dog was about to turn 5 years old. The claims were submitted quite easily and once I paid my deductible, my claims were very quickly processed with a clear explanation of benefits. I am so happy we got pet insurance. It provides some piece of mind. I am very happy so far with my experience as a Pets Best customer. "
Insurer: Pets Best
By: Marjory
Beware Pers Best
Don’t add any additional coverage. I have the highest coverage possible and after my cat was found to have fleas and ticks, I took him to the vet ASAP. They provided me with Flea and Dewormer to treat him after the visit, but pets best covered 0% of it. I pay them about $600 a year and have received nothing back on my claims EXCEPT for my neutering but they didn’t even cover that fully. Get only accident and don’t get scammed by these shit heads.
Insurer: Pets Best
By: Brandon
Trupanion denies most claims and is not worth the monthly payment
This company has multiple minimum $500 expense amounts you must reach for any pay out and they deny almost everything that is claimed. We had a $3900 bill for an injested plastic piece that needed multiple scans and were only paid out $800. When I called to cancel, they tried to blame my frustrations on having such a high deductible (only $350).
Insurer: Trupanion Canada
By: Kaas
DOG INSURANCE
RESPONSIVE ON CLAIMS BUT NO CAP ON ANNUAL PREMIUM INCREASES
Awesome
Pets Best is an awesome pet insurance at a very affordable price and they take care of you quickly I would highly recommend.
Pets Best is the best
They deliver on their promises. The claims are paid quickly with NO hassles. $20,000 in bills were paid in 2 weeks. My puppy again $5,600 in bills paid withon 2 weeks. The process is simple. Submitting a claim takes 3 mins. And they're the least expensive. Imagine that!!!