Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,816 total
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Extremely easy and fast submission
Within hours of submitting a claim for my dogs ekg, I received notification that it was approved and I was being reimbursed. Without Trupanion, these life saving tests and office visits to the cardiologist would be very expensive for me.
Insurer: Trupanion
By: Bonnie
Affordable, Reliable and Caring
Healthy Paws has seen my dog through two major TPLO surgeries both within 18 months of each other. I would have never been able to afford the surgeries without pet insurance. They processed my claim(s) quickly and even sent me a follow up email to see how my dog was doing. Affordable, reliable and caring.
Insurer: Healthy Paws
By: J
Recommended - easy claims, no fuss, no hassle, great value
Outstanding pet insurance. I researched pet insurers a lot and HealthyPaws came up tops - Once you are setup with them - sometimes take a little longer but only the first time it is soo easy to claim! I have submitted a few claims now and its as easy as uploading the invoice pdf to the site - thats it - they then review whats claimed and whats not and send you the details back - no issues or fuss and clear explanations. My most recent claim was absolutely perfect! My choc lab 'Mavis' had an ACL partial tear and had to have surgery. I submitted the claim on the Friday and the cash was in my account on Monday! The explanation was all complete that day also with clear exact responses of what was covered - and they covered everything that I paid for. I have 80% coverage and had a $110 deductible left and the took that off and covered everything else - Absolutely perfect! Honestly, I will never change from them and cannot recommend them enough - I have actually been offered cheaper insurance through my work and I will not change! I wish my human health insurance was as good!
Insurer: Healthy Paws
By: Darren
Owners Beware
I got Trupanion now for 14 years and NEVER made a claim. I made my first claim now and I was told they cover 90%.(I'm paying over $100 a month and costs have gone up over 70% over the last 14 years with no claims) what they DONT TELL you is that they have a bunch of extra fees that before you know it you're only covered for less than 40% of your clam. To speak of their amazing customer service (not) I found out via an 'email' they're only covering my deductible (which I'm supposed to pay); you would think they would call and explain to a first-time claimant why 60% of our claim wasn't covered! AFTER being told for 14 years that he is covered on these costs. I am going to cancel the insurance at this point and take a chance, and love and care for my dog on my own. I DO NOT recommend this company to anyone...Trupanion lost a loyal 14-year customer that you took advantage of by taking fees and not providing customer service which I'm seeing is an ongoing issue in your posts.
Insurer: Trupanion Canada
By: Nadiea
Excellent experience
My dog had a stroke, needed extensive, expensive tests that without Trupanion, I would have had a difficult time approving. Then he stayed in the hospital for a week. Then 4 weeks later when I took him for shots, he was found to be bleeding internally so back to the hospital for tests and hospital treatment for another week. This also proved successful, but he remained on high doses of expensive medications.that took one year to wean from. During that year Trupanion covered the monthly blood tests, medications and Dr visits. Trupanion saved my dogs life and saved me many thousands of dollars.
Insurer: Trupanion
By: Marion
So Grateful!
Everyone who has a dog would agree that they can be expensive. In our case, we adopted a rescue two years ago. Not knowing his background it made sense for us to get pet insurance. Our little guy has developed some pretty serious eye issues (surprise!) and Trupanion has helped us every step of the way. Veterinary care is expensive, and Trupanion has saved us thousands of dollars. They even cover medications! It brings us peace of mind to know that our pup’s health issues, whatever they may be, will be resolved to the best of our veterinarians capabilities. We take care of our dog’s health and Trupanion takes care of the money part. We are most grateful!
Insurer: Trupanion Canada
By: Kim
Great coverage at reasonable price
I feel that Iâm getting great coverage at a reasonable price.
Insurer: Furkin
By: Wendy
Trupanion, a sigh of relief
Trupanion, in my mind is the only pet insurance to buy. Throughout the years some of the feedback we got from others who have decided trupanion too expensive and chosen other carriers have eventually found out the other carrierâs limitations and they have had to â dipâ into their pockets to bridge the gap more than they anticipated. As with the other insurances we buy, for example vehicle, house and travel it boils down to due diligence. â You get what you pay forâ Of course as with insurance one pays and never wishes to have to file a claim. Some roll the dice and are either under insured or not insured at all. We chose trupanion because prior to buying this insurance our previous two dogs were uninsured. Both dogs became ill and until their deaths we had spent over $60,000. On vet bills. It has been a comfort to know that while we pray we wonât be faced with the sad diagnosis our dogs had that were we to face a situation again that trupanion will have our back. Our currant dog had TPLO surgery and thanks to trupanion his vet bills were for the most part promptly and cheerfully paid .
Insurer: Trupanion Canada
By: Anita